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Heritage Honda Parkville

Baltimore, MD

4.9
3,119 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,119 reviews

September 24, 2017

Awesome Dealership Easy to deal with and great place to buy a Honda. My salesman was top notch. Gary Burlage was very knowledgeable about every car on the lot. Great exp More

by GetTint4106611661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 24, 2017

Excellent salesman Experience was nothing less than top notch. Gary is experienced,thorough and can be trusted by his word. Just about everyone in my family has eith More

by steelers fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 24, 2017

Love that Dark Olive! Nick Sutton was an excellent salesman. Very approachable and easy to communicate with. He explained everything that I needed to know about my new CR-V More

by L Sawczuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sardelis, Nick Sutton
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. We will be sure to share your kind comments with Nick Sutton and our team. Thank you again for the wonderful feedback and we hope to work with you soon.

September 23, 2017

Used Pilot for Growing Family- Just what I wanted! Todd Pegler was just fantastic to work with! I would come back to him for every vehicle I need to buy! In fact, I will be coming back to buy my son a More

by Sunshineandsweettea17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Dustin Goodman
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Todd Pegler lead you to your new Honda Pilot, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again and have a great day!

September 23, 2017

Best car buying experience I’ve ever had! Gary Burlage was an amazing sales guy. He explained everything to my about my new car, he answered all of my questions, and he was a really nice and p More

by MsLemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Honda Parkville responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville and Gary Burlage. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 22, 2017

Made me a believer After countless bad car buying experiences I finally found Gary at Heritage Honda. Professional. Respectful. Efficient. No need to spend hours taki More

by Pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Heritage Honda Parkville responded

Greetings! Thank you for stopping by Heritage Honda Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 22, 2017

Fast service with discounts. Mike and Dustin made it possible for me to finance a great new Honda Civic and it runs perfect. The only maintainable it needs is oil changes and tire More

by AntoineCivic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ademiluyi, Dustin Goodman, Garrett Powell, Tony Mantegna
Oct 18, 2017 -

Heritage Honda Parkville responded

Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Honda Civic. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 21, 2017

Great Job Charlotte was very cordial and helpful from the second I walked in the door. She was upfront and honest through the process of buying my used certifie More

by Najjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sardelis, Charlotte Marsheck
Oct 17, 2017 -

Heritage Honda Parkville responded

Greetings Najjam! Thank you for stopping by Heritage Honda Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 21, 2017

Repeated EXCELLENT Service I bought my first HONDA civic from this dealership in November of 2016. I was recommended to this location by a customer of mine. From the time I arri More

by buckaro0o0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Sardelis
Oct 17, 2017 -

Heritage Honda Parkville responded

Hi - Heritage Honda Parkville would like to congratulate you on your new 2017 Honda Civic! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Honda as you settle in, please don’t hesitate to contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

September 21, 2017

Thank you Heritage! We came in on a busy Saturday to buy a new Honda. Gary was patient and attentive, and made our purchase fun and enjoyable. Chuck was very professional More

by Sweet new Accord!
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Sardelis
Oct 17, 2017 -

Heritage Honda Parkville responded

Thank you for your complimentary feedback of Heritage Honda Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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