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Heritage Honda Parkville

Baltimore, MD

4.9
3,119 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,119 reviews

October 06, 2017

A Great Experience It was a wonderful experience with no pressure and all questions answered. This is my first Honda and I'm excited for the new experience. Ken Davis wa More

by new car1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Oct 26, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 05, 2017

Car purchasingnice I had the best experience buying my 2017 Honda Civic Gary was my salesperson He was the best trustworthy and Honest purchased a 2017 Honda Civic on 9/ More

by Mary25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Goodman
Oct 26, 2017 -

Heritage Honda Parkville responded

Thank you for your heartfelt response Mary. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Gary Burlage lead you to your new 2017 Honda Civic, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again Gary and have a great day!

October 04, 2017

Anthony was awesome! I was looking for a car and had a budget I was dealing with. Anthony went out of his way to find me a nice 2014 CRV. He even drove to Westminster to More

by Vicp001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Anthony Witherspoon
Oct 24, 2017 -

Heritage Honda Parkville responded

Hi! Heritage Honda Parkville would like to congratulate you on your new 2014, Honda CR-V! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 03, 2017

Fast, knowledgable trustworthy Nick Sutton was a fantastic individual to work with. He walked me through all my questions and helped me get a great trade in value for my previous Ho More

by Ian0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Nick Sutton
Oct 24, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 02, 2017

Excellent customer service very caring always suggest what I need and and I take her advice hours are great and location is great as well More

by Trump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Oct 24, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Hyundai Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 30, 2017

Great service! We've worked with Gary for several years now. He is always friendly and accommodating. He answered our questions and stayed beyond his scheduled work More

by Kmcg86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2017 -

Heritage Honda Parkville responded

Good afternoon. Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gary was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 29, 2017

Buying new 2018 odyssey I purchased my 2018 Honda Odyssey touring Thursday June 15 2017. My sales representative William Thomas was a pleasure to do business with. He listene More

by White T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thomas, Dustin Goodman
Oct 20, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 27, 2017

My First Car Buying Experience I came to Heritage Honda looking to purchase a 2017 Honda Civic EX-T. As soon as I walked into the business, I was greeted by Charollete Marsheck. I i More

by JET25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Charlotte Marsheck
Oct 18, 2017 -

Heritage Honda Parkville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new 2017 Honda Civic! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

September 25, 2017

Great Service William was great! He was very helpful and informative! I will definitely be back to see him. If you're looking to buy a car he's the guy to go to! More

by Erin Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thomas
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for your heartfelt response Erin. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that William led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again Erin and have a great day!

September 25, 2017

Wonderful! Went to to buy a Suv with my dad that couldn't speak English to well. Gary Burlage took great care of us. He was very helpful and helped us buy the ri More

by CRVbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Bond
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Gary and the team! If you should have any further questions or want a little more insight on your Honda, please don’t hesitate to contact us! We would love to work with you again soon.

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