Heritage Honda Parkville

Always a positive experience Needed advice and assistance with service on our 2015 crv. After speaking with Steve in the service department I was able to locate the right brake pa Needed advice and assistance with service on our 2015 crv. After speaking with Steve in the service department I was able to locate the right brake parts for our Honda. Over the years I have come to trust Steve Berman with all my vehicles as well as my moms car who also has a new crv. To be completely honest she chose the crv because we knew that as long as Steve was servicing her vehicle it would always be kept in top condition by a competent professional. Heritage Honda truly has an outstanding employee in Steve who we trust, is always polite and friendly and extremely professional. I hope that he is able to see how much we appreciate him and that it is not overlooked by management as to the outstanding service professional they have on their staff. More

Second great experience with Heritage. We have purchased two cars from Heritage Honda with Rob Jacobson as our salesman, and we recommend both without reservation. I have an anxiety disord We have purchased two cars from Heritage Honda with Rob Jacobson as our salesman, and we recommend both without reservation. I have an anxiety disorder, and Rob’s relaxed and reassuring demeanor put me immediately at ease. Dustin in Finance was also outstanding. We got a great deal, and we will definitely be back. More

Very quick, very friendly I love being able to walk into a dealership, tell them what I want, and not feel pressured to get every possible service available. I went for an oil I love being able to walk into a dealership, tell them what I want, and not feel pressured to get every possible service available. I went for an oil change, I talked to the tech about a service that he recommended, and he told me why he recommended it, but then he dropped it. No pressure. That was really nice. And I scheduled ahead of time, so I was in and out as fast as possible. More

I was carjacked & taken care of! After just being carjacked with my new honda of a few months, Salesman Gary diligently worked with me to get me a new honda back on the road in just 2 After just being carjacked with my new honda of a few months, Salesman Gary diligently worked with me to get me a new honda back on the road in just 2 days. He stayed late to fit my availability and never once gave any issue. This is the second car he has sold me and i love them both. This dealership really was a good first and second car buying experience! Dustin the finance guy truly is amazing too, he helped me keep reasonable payments and explained any questions I had without hesitation. More

Great and honest service! I would not take my Honda anywhere else! I researched all local dealers in my area and Parkville Honda was highly rated, so I purchased my Honda and h I would not take my Honda anywhere else! I researched all local dealers in my area and Parkville Honda was highly rated, so I purchased my Honda and have all my service done by Parkville service. I live a hour away but knowing I’m receiving HONEST and GREAT service it’s so worth the drive! Thank you Garrett! More

Service I am always pleased with the customer service that my service advisor Garrett provides. He doesn’t put any added pressure on, recommend what is needed I am always pleased with the customer service that my service advisor Garrett provides. He doesn’t put any added pressure on, recommend what is needed according to mfs warranty. More

Very easy process Most of the paperwork was ready by the time we got there and price was discussed before our visit. Jeff Beck was very easy to work with and we felt ze Most of the paperwork was ready by the time we got there and price was discussed before our visit. Jeff Beck was very easy to work with and we felt zero pressure and the same with Dustin who took care of our financing. More

Great experience Gary, Hal and the entire Heritage Towson team were fantastic to work with. They were able to locate the HRV I wanted and had it the dealership within Gary, Hal and the entire Heritage Towson team were fantastic to work with. They were able to locate the HRV I wanted and had it the dealership within 3 days. I highly recommended Heritage Towson team. More

Buying a pre-owned honda Jeff Beck was great! He was very personable and knowledgeable about the Honda CRV we were interested in. He thoroughly explained the Carfax report t Jeff Beck was great! He was very personable and knowledgeable about the Honda CRV we were interested in. He thoroughly explained the Carfax report to us and the process we needed to go through to purchase the car. Jeff also was patient waiting for the insurance company to come through with our settlement payment so we could use it as a down payment. He also stayed late to see us through till we drove our new car off the lot. Loved conversering with him too. Nick Sutton was also super nice and did not try to push us into more than we could afford. He seemed to understand our situation and worked with us. Thank you!🎉🎉 More

I'm a new member of the Honda ownership family!!! On 3/21/18 I stopped by the dealership and was greeted by and introduced to Tim Meade who could not have been more informative regarding the vehicle c On 3/21/18 I stopped by the dealership and was greeted by and introduced to Tim Meade who could not have been more informative regarding the vehicle class I was shopping for. He provided me brochures, answered my questions, gave me his card, and a few days later followed up to see if I had any additional questions. In the interim I visited several other dealerships in my quest to find the right vehicle for myself and ultimately decided on a new Honda HR-V. When I returned to make the final purchase on 4/5/18 after making an appointment with Mr. Meade I could not have been treated with more respect, courtesy, or personal care. His overall demeanor, his professionalism , and his genuine interest in assuring my satisfaction was very much appreciated; and, needless to say I would highly recommend anyone interested in a Honda product to seek out Mr. Meade...you will be pleasantly surprised at how nice it is to work with someone of his caliber. More