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Heritage Honda Parkville

Baltimore, MD

4.9
3,121 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,121 reviews

April 02, 2018

Jeff Beck was great! Jeff was so easy to work with! Would definitely recommend him! He made the process easy. He had everything ready when I came in so I didn’t have to wa More

by Mrknucklesandwich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beck
Apr 03, 2018 -

Heritage Honda Parkville responded

Thank you for the great feedback and recommendation! Please let us know if there is anything we can do for you; we are more than happy to help!

March 28, 2018

Amazing experience Gary made my car buying experience so enjoyable. Never once did I feel pressured. He really took his time with me when I was being indecisive and work More

by Glycerine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Heritage Honda Parkville responded

Thank you for sharing your response to Gary's outstanding customer service! We are happy he could provide you with an enjoyable buying experience. If you have any further needs or questions, please give us a call. We're always happy to help!

March 27, 2018

Service was fast but could be lower priced. Need mor coupons Service advisors should only tell you about the emergency things needed on your car not everything else that can wait. This advisor was good about thi More

by Corniascindy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna
Apr 03, 2018 -

Heritage Honda Parkville responded

Thank you for sharing your experience at Heritage Honda Parkville. We value our customers insight, as it is our goal to meet and exceed your expectations. We apologize for your experience at our Service Department and will be sure to share your feedback with our team. Please contact our General Manager, Bill Starr, at Bstarr@mileone.com if you have additional questions or concerns. Thank you.

March 27, 2018

Prompt Thorough Service Today’s appointment entailed the car’s 20,000 mile service and recall application. This maintenance schedule was pretty extensive and expected. Howeve More

by Sandra321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Myers and the friendly attendant who opened the garage doors for my car to enter. , Mark Sowder
Mar 29, 2018 -

Heritage Honda Parkville responded

Sandra, we are glad to hear Mark provided you with a positive 20K mile service experience! We appreciate you choosing Heritage Honda Parkville as your first choice for service! Safe travels!

March 26, 2018

Awesome business experience Don Nixdorff was the salesperson who took care of me. He is an awesome person and helped me to get my desired car in every possible way. The trim leve More

by Sohel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Don Nixdorff
Mar 27, 2018 -

Heritage Honda Parkville responded

Sohel, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2018

Not pushy, nice and complementary. Lou P. was not pushy. He was accommodating to our needs. He didn't want to make a sale, he wanted to help us find the right car. He made it possibl More

by Maryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Brian Liggins, Lou Persico
Mar 26, 2018 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

March 25, 2018

Buying a new car Rob was incredibly helpful and patient throughout my entire car buying process. He went above and beyond to make sure my Honda was the right car for m More

by Sfath3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bond, Rob Jacobson
Mar 26, 2018 -

Heritage Honda Parkville responded

Thanks for the great review! We know you will love your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2018

Great Vehicle, Great Price, Great Experience Chose to come to Heritage based on a used vehicle I saw on the website. Came in on a Saturday for the test drive with plans to visit other dealership More

by Scottaygolfguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bond, Jeff Beck
Mar 26, 2018 -

Heritage Honda Parkville responded

Scott, we're happy our team delivered a great experience. If you have any further questions about your vehicle, please give us a call. We're always happy to help!

March 22, 2018

Thank you Honda This is my 3rd Honda and this time I bought a 2018 Honda CrV EX-L. My sales associate was Mr. Ken Davis and he was an exceptional salesman. He walked More

by CocoBuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Neat, Ken Davis, Nick Sutton
Mar 23, 2018 -

Heritage Honda Parkville responded

We are happy to hear you enjoyed working with Ken and Nick! Congratulations on your new 2018 Honda CR-V! Safe travels!

March 20, 2018

Very customer friendly! Jeff “The Honda Guy” is awesome and very easy to work with. I leased my last car from him and when it came time to figure out what I wanted to do I we More

by Vballteach13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bond, Jeff Beck
Mar 21, 2018 -

Heritage Honda Parkville responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. If you have any further questions, please give us a call. We're always happy to help!

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