Heritage Honda Parkville

Great service Jeff was great. Explained everything in detail. Nick also helped explain all of the available warranties. Will definitely be back for service and reco Jeff was great. Explained everything in detail. Nick also helped explain all of the available warranties. Will definitely be back for service and recommend to friends! More

GREAT EXPERIENCE BOTH TIMES! We purchased a Honda CR-V in 2017 for my wife, and was extremely happy with Jamie Caslin & Rob Jacobson, the price and the vehicle! Jamie and Rob are We purchased a Honda CR-V in 2017 for my wife, and was extremely happy with Jamie Caslin & Rob Jacobson, the price and the vehicle! Jamie and Rob are very informative and friendly, and no stress was ever involved in the negotiations. They really listen to what you're looking for and were always so patient and helpful. Therefore, we came back to Heritage Honda looking to see Jamie & Rob this year in search of another great deal...this time on a Honda Ridgeline for me. We purchased the Ridgeline this past weekend, and again we're thoroughly happy! Jamie and Rob treat you like family! We'll definitely refer family and friends to both Jamie and Rob at Heritage Honda for their vehicle purchases. More

Helpful Gary Burlage is a very knowledgeable and patient dealer. My car buying experience was made quite easy and stress free due to Garys’ informative, helpf Gary Burlage is a very knowledgeable and patient dealer. My car buying experience was made quite easy and stress free due to Garys’ informative, helpful, and always patient sales style. I usually find car shopping very stressful and Gary was quick to ease my mind and made my experience very easy to get through. More

Super friendly! Jeff and Andy were informative, friendly, patient and helpful. We had an excellent experience with both of them. We are satisfied with the final neg Jeff and Andy were informative, friendly, patient and helpful. We had an excellent experience with both of them. We are satisfied with the final negotiated prices on both vehicles we purchased. More

Outstanding experience from start to finish When I requested online quotes for my new Honda CR-V from different dealers through edmunds.com, Heritage Honda was only one to send me an online quot When I requested online quotes for my new Honda CR-V from different dealers through edmunds.com, Heritage Honda was only one to send me an online quote followed by an immediate call from internet sales person. Then another sales person followed up the next morning and I decided to visit their dealership for their good customer service over the phone. When my family visited the dealership, we were welcomed and hooked up with another sales person immediately and got the process rolling without delay. Everyone was smiling and the dealership was very customer centric. Tim (sales person) was very friendly, funny person and we started the price negotiation after our test drive. The price they offered for the new CR-V was excellent and the trade-in value for our old Odyssey was also very good. Though it was end of the month for them, they did not pressure us to buy the vehicle. We visited few other Honda, Toyota, Subaru dealers but no one came close to the price offered by Heritage Honda. We called up Tim immediately and finished the deal the following Monday. The sales person Seth was very friendly, process was very transparent, less documents to review and sign, no pressure to buy unwanted packages. We were very happy with our purchase at Heritage Honda and would definitely recommend them to my friends and relatives. More

Rob Jacobson is the best! My husband and I visited two dealers before coming to Heritage in Parkville. Our experience with the sales persons from those two other dealerships we My husband and I visited two dealers before coming to Heritage in Parkville. Our experience with the sales persons from those two other dealerships went from mediocre to OK. However, from the moment we arrived at Parkville Heritage and were greeted by Rob Jacobson, we could see the customer service was going to be different. It was the end of the month so the place was busy yet Rob was very helpful, patient and interested in meeting our needs from the beginning. It was a very easy process and without all the non-sense from previous dealerships. We ended up buying a Honda Pilot for a better price than in the two other locations. The service was impecable from the sales rep to the finance manager. Ask for Rob Jacobson when you go there. You'll be very satisfied with his service. More

They Blessed Me! Everyone was extremely kind and helpful. The entire experience was pleasant. I didn't have an appointment yet they serviced me. Excellent prices! Grea Everyone was extremely kind and helpful. The entire experience was pleasant. I didn't have an appointment yet they serviced me. Excellent prices! Great coffee too! More

Best experience ever! I came in just looking for a test drive, no car buying experience and walked out with an amazing deal. Ken Davis really made this process easy. He gav I came in just looking for a test drive, no car buying experience and walked out with an amazing deal. Ken Davis really made this process easy. He gave us a great deal and Dustin was amazing. We were able to get a good finance deal, with extra packages added at no additional cost. This has been a phenomenal experience. When we're ready to buy another car, we'll be coming back! More

Top of th line Professional from entrance to departure. Have purchased my third Honda in the past 3 years. Lou is the best. Always helpful and courteous . Lou makes Professional from entrance to departure. Have purchased my third Honda in the past 3 years. Lou is the best. Always helpful and courteous . Lou makes you feel like family and always goes the extra miles to make you get what you are trying to purchase. Lou will always be my go to guy at Honda. Thanks again Lou and the entire crew at PARKVILLE HERITAGE HONDA More

Great experience Customer for 21 years. Just bought my 4th car from Heritage Honda in Parkville. The customer service from the service center to sales to finance keep Customer for 21 years. Just bought my 4th car from Heritage Honda in Parkville. The customer service from the service center to sales to finance keep me coming back! All are professional, knowledgeable, and very friendly. I wouldn’t have my car serviced anywhere else More