
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Amazing!!! Mr. Garrett was extremely helpful. I walked into the shop stressed about my current situation with my car and he made it all better. If you want the b Mr. Garrett was extremely helpful. I walked into the shop stressed about my current situation with my car and he made it all better. If you want the best customer service, ask for Mr. Garrett and get the service every customer deserves!!! More
Thank you for a great experience! We had a great experience at Heritage Honda! It is never easy getting rid of a car that has been with you for years, but the employees at Heritage mad We had a great experience at Heritage Honda! It is never easy getting rid of a car that has been with you for years, but the employees at Heritage made the process very easy! Plus, they were extremely friendly, and Ken, our salesman, was a wonderful conversationalist; this made the process, which can be a time-consuming process, go by very quickly. We were very impressed with the efficiency of the staff and how much they cared about our experience. If you ever need a car, make sure you ask for Ken! Thanks, Heritage! More
Purchased a SUV Terri was great to work with. She was polite and informative. We never felt like we were forced into buying something we didn’t want. We ended up purc Terri was great to work with. She was polite and informative. We never felt like we were forced into buying something we didn’t want. We ended up purchasing a SUV like we intended and we couldn’t be happier. More
First new car Buying a new car was a new experience for me. I knew what I wanted and for how much. Jeff Beck made the process simple. I took about two weeks to get Buying a new car was a new experience for me. I knew what I wanted and for how much. Jeff Beck made the process simple. I took about two weeks to get the deal done but he was patient and professional. I couldn't be happier with my purchase. The only criticism I have is I didn't get that warm welcome when I walked in. I waited about 15 minutes before someone asked if I need assistance. More
Top Notch Employee Service Herb Randolph continues to provide excellent customer service. We purchased a Jeep Laredo there one week ago. We recently returned to pick up an Herb Randolph continues to provide excellent customer service. We purchased a Jeep Laredo there one week ago. We recently returned to pick up an Owner's Manual that Herb saved for us. While we were there he also gave us some floor mats that we didn't get at the time we purchased the vehicle. Also Jason Grimm and Melissa Cole of the Finance Department were extremely thorough in walking us through the extensive paper work! More
Super fast oil change They really stood by the name, EXPRESS LANE” my oil change was less than one hour wait. Wonderful amenities and friendly staff. They don’t try to sell They really stood by the name, EXPRESS LANE” my oil change was less than one hour wait. Wonderful amenities and friendly staff. They don’t try to sell you something which you do t need and no pressure sales. More
Top notch From the lot men to the sales force and especially the service department Heretage Honda Parkville beats them all! Always top notch service! Highly r From the lot men to the sales force and especially the service department Heretage Honda Parkville beats them all! Always top notch service! Highly recommended. More
Fast service Overall I had a great experience! The staff was very pleasant and helpful and I really enjoyed the shuttle service. I will definitely be going back to Overall I had a great experience! The staff was very pleasant and helpful and I really enjoyed the shuttle service. I will definitely be going back to Heratige Honda in the future! More
Great Customer Service As a first time buyer, I had all the anxiety around buying a car. Don was patient, knowledgeable and very kind. He held my hand through the entire pro As a first time buyer, I had all the anxiety around buying a car. Don was patient, knowledgeable and very kind. He held my hand through the entire process, and made sure that I got the car I wanted. Brian was super nice. He talked me through every step of the financing process and kept our lines of communication open until I drove away a happy customer. I would definitely recommend Heritage Jonda Parkville to anyone looking to purchase their new car! More
Always a pleasure Every time I need a new car Gary is my go to guy! He asks me my budget and stays perfectly in my range. It is always a pleasure doing business with hi Every time I need a new car Gary is my go to guy! He asks me my budget and stays perfectly in my range. It is always a pleasure doing business with him! More