Heritage Honda Parkville

Great customer service I love this dealership. I purchased my car here and always use them for service. They are well knowledgeable if the issues and are very helpful gettin I love this dealership. I purchased my car here and always use them for service. They are well knowledgeable if the issues and are very helpful getting them resolved More

Awesome CUSTOMER SERVICE Bill M offered me Top Notch customer service. Very attentive to my needs and time for the service I requested. His recommendations came with explanati Bill M offered me Top Notch customer service. Very attentive to my needs and time for the service I requested. His recommendations came with explanations that I understand with ease. Any chance I get to schedule my service will be with Bill M. More

My visit Mark Sowder always assist me whenever I am taking my car to service an he does an amazing job an saves me a lot of money he does an amazing job I woul Mark Sowder always assist me whenever I am taking my car to service an he does an amazing job an saves me a lot of money he does an amazing job I would recommend everyone to go to Mark because he truly does care and takes very good care of you. More

Unbelievable service and personality rolled into one The purchasing of a can be just as trying as purchasing a house. Terri was exceptional in helping us get through the process. We had a 2016 CR-V trans The purchasing of a can be just as trying as purchasing a house. Terri was exceptional in helping us get through the process. We had a 2016 CR-V transferred from another dealer and since the CR-V has not arrived yet Terri found a 2106 CR-V EX-L on the lot, gave us a walkaround and found someone to go out with us for a test drive. By the time we came back the CR-V we had requested was on the lot and we test drove that one. We decided we were all in. Terri was very patient as we worked through all of the paperwork for the car, the purchasing part, and the title all in one evening. Our new CR-V is sitting outside our house. Terri was great to talk to through the waiting and stuck around until we drove off the lot. Great person to work with! More

Always an awesome experience Heritage Honda always tell me exactly whats wrong with my car. I've been working with Bill for 3 years now and Bill he always does a Tremendous good Heritage Honda always tell me exactly whats wrong with my car. I've been working with Bill for 3 years now and Bill he always does a Tremendous good with my car. Heritage hold there Integrity. More

Excellent experience all around. After owning numerous Toyotas, I thought it was time to give Honda a look. I was referred to Terri Thompson there. She was professional, knowledgeable After owning numerous Toyotas, I thought it was time to give Honda a look. I was referred to Terri Thompson there. She was professional, knowledgeable and extremely helpful. Adam in finance was also extremely helpful. Everyone I dealt with at the dealership was great. No hard sell and respectful of my needs. I drove out in a new CR-V. More

Superior Friendly Service I wanted to thank both Mark and Nicholas for their superior friendly service on my Honda Pilot. Their candor and recommendations to bring my vehicle I wanted to thank both Mark and Nicholas for their superior friendly service on my Honda Pilot. Their candor and recommendations to bring my vehicle back up to par was extraordinary. My vehicle had been repaired elsewhere after a fender bender and both the alignment and the windshield had not been fixed properly. No problem for Mark and Nicholas who each pitched in to ensure that vehicle is back in tip top shape. THANK YOU! This is why the only place that services my Honda is Heritage where your expectations are exceeded! More

Patient, Helpful, Knowledgeable We went to Heritage Honda Parkville to look at a specific used vehicle for a test drive. Despite an incredibly busy Saturday, Gary was able to have th We went to Heritage Honda Parkville to look at a specific used vehicle for a test drive. Despite an incredibly busy Saturday, Gary was able to have the vehicle brought to the location by the time that we were able to stop by. He was pleasant to work with, honest with his opinions, and listened closely to our needs as customers. I have been disappointed with the car buying process in the past but Sales Professionals like Gary give me hope that there are indeed great people out there that are looking past the dollars. Gary should be rewarded for providing his excellent work ethic without making customers pressured, We will definitely be returning for our next upgrade/purchase. More

Chad is truly an asset to the heritage Honda family Chad may only have been selling Honda products for a short period of time but he definitely did his research and was able to answer all of my question Chad may only have been selling Honda products for a short period of time but he definitely did his research and was able to answer all of my questions from safety features to horse power and explained how a CVT transmission works.. Chads many years of automobile selling experience was evident as he knows how not to come across too pushy but still earn my business. Thank You to Chad , Mark Strine Sales Manger and Eugene Papaleo General Sales Manager for providing me with outstanding customer service regarding the purchase of my 2019 CRV. Sincerely Gary Williams More

Purchase of 2019 Honda Odyssey A few months ago we went to heritage Honda to purchase a new car. Our experience from start to finish was great, and our salesperson Khalil Griffin wa A few months ago we went to heritage Honda to purchase a new car. Our experience from start to finish was great, and our salesperson Khalil Griffin was top notch. We were actually his first independent sale, but you would never know it. He seemed extremely knowledgeable and wasn’t even remotely pushy. He made us feel calm and comfortable and was extremely helpful. He was also very friendly and personable, which is not always the case with salespeople. Khalil made the buying process as stress free as possible, and followed up afterwards to make sure we were happy. He even came to our house to hand deliver the headphones that had been missing from the car. I would definitely come back for a future vehicle. More