Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service Great as always I could not ask for more. Everyone was helpful and courteous. The van was fixed properly with no issues and the price was acceptable. Great as always I could not ask for more. Everyone was helpful and courteous. The van was fixed properly with no issues and the price was acceptable. More
Excellent customer service Don is an excellent salesperson. He took time to answer all our questions and explained the process clearly. We would highly recommend Don to our fr Don is an excellent salesperson. He took time to answer all our questions and explained the process clearly. We would highly recommend Don to our friends and family. More
Service Scheduled service easily and was in and out quickly. Bill Maurath was great to work with and did not push for any unnecessary work to be done. Scheduled service easily and was in and out quickly. Bill Maurath was great to work with and did not push for any unnecessary work to be done. More
Anthony Witherspoon Wanted to have the Comfortness of not having a feeling of just being told anything to get a Sale. The expertise and comfort I felt in dealing with An Wanted to have the Comfortness of not having a feeling of just being told anything to get a Sale. The expertise and comfort I felt in dealing with Anthony was tremendous I would recommend him for anyone's car buying needs Very friendly and professional dealership Love this place. More
Car Buying has Never Been Better Than This! I was So nervous about buying my car, but Anthony and Jamie were So patient. They understood what I was looking for and did not pressure me into b I was So nervous about buying my car, but Anthony and Jamie were So patient. They understood what I was looking for and did not pressure me into buying what I did not want. They found me a Wonderful Car. Thank you Guys of Heritage Honda of Parkville. 🤗 More
Knowledgeable Went over all options on my CR-V and delivered hands on instruction. Much easier then reading the book.. Was there all thru the buying and delivering Went over all options on my CR-V and delivered hands on instruction. Much easier then reading the book.. Was there all thru the buying and delivering process. Good guy. If your looking for a salesman that will go the extra mile , Gary is the man. More
Dealership Kudos I've owned and loved 3 Honda Accords! In a unique way I was led to Gary Burlage. He was AWESOME in guiding me through my next purchase. I've owned and loved 3 Honda Accords! In a unique way I was led to Gary Burlage. He was AWESOME in guiding me through my next purchase. More
Great service person Garrett was very helpful and attentive to my needs. Plus he help me get it paid for. I would recommend him as person to ask for when getting service d Garrett was very helpful and attentive to my needs. Plus he help me get it paid for. I would recommend him as person to ask for when getting service done. More
Anthony is wonderful! I actually did my transaction with the general manager Steve but Anthony took the time to go over every option in my vehicle and made sure it was cust I actually did my transaction with the general manager Steve but Anthony took the time to go over every option in my vehicle and made sure it was customized how I would like it. Each time I came in after my purchase he always took a moment to check in and see if I had any additional questions! More
Best Car Buying Experience I Ever Had I purchased a 2015 Honda Accord EXL in January from a different dealer that I loved, but unfortunately I totaled the car in less than 1 year. Since I I purchased a 2015 Honda Accord EXL in January from a different dealer that I loved, but unfortunately I totaled the car in less than 1 year. Since I had just purchased and fallen in love with my Accord, I naturally went online and searched for another. I found it at Heritage Honda in Parkville. It was the same color and body style, but it was a 2016 and had 40,000 less miles on it. I came in and spoke to the GM Steven who right away assigned one of his top salesman Tim to show me the car. I had just turned 25 so I needed my own insurance policy. After getting denied from 1 insurance company due to my driving record, Tim reached out to a few of his contacts at Geico to get me a reasonable monthly deductible despite my driving record. Steven also showed me what I needed to do to get my GAP insurance claim started on my totaled Accord. The Finance team was also able to get my car payment to pretty much where it was with my old car, even though this new one was 1 year newer and 40,000 miles less. Steve, Tim, and the Finance team worked to get me in my new car in under 3 hours (even with the insurance hiccup). Heritage Honda Parkville has a team who is dedicated to the customer and will do anything possible to get you the best deal. I truly enjoyed my experience here and am thankful they were able to get me back in my Accord that I loved so much. More