Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,140 reviews
Great Customer Service As a first time buyer, I had all the anxiety around buying a car. Don was patient, knowledgeable and very kind. He held my hand through the entire pro As a first time buyer, I had all the anxiety around buying a car. Don was patient, knowledgeable and very kind. He held my hand through the entire process, and made sure that I got the car I wanted. Brian was super nice. He talked me through every step of the financing process and kept our lines of communication open until I drove away a happy customer. I would definitely recommend Heritage Jonda Parkville to anyone looking to purchase their new car! More
Always a pleasure Every time I need a new car Gary is my go to guy! He asks me my budget and stays perfectly in my range. It is always a pleasure doing business with hi Every time I need a new car Gary is my go to guy! He asks me my budget and stays perfectly in my range. It is always a pleasure doing business with him! More
wonderful Gary Burlage made our experience so smooth and easy! He had all the answers to our questions and went over and beyond to help up. Will definitely reco Gary Burlage made our experience so smooth and easy! He had all the answers to our questions and went over and beyond to help up. Will definitely recommend him to friends and family! More
Great experince This center is friendly and has a great variety. I wasn’t pushed into buying a new car when I wanted a used one. I worked with Chad and he was hands-o This center is friendly and has a great variety. I wasn’t pushed into buying a new car when I wanted a used one. I worked with Chad and he was hands-on but not pushy and literally found me the perfect car (had it delivered from another dealership that day). Very happy with my experience. More
Excellent experience I cannot express adequately in words the excellent experience we had in leasing a new car working with Terry Thompson. She made the process a pleasure I cannot express adequately in words the excellent experience we had in leasing a new car working with Terry Thompson. She made the process a pleasure and painless.and cannot be more pleased. We will not hesitate recommending Honda and especially Terry to our relatives and friends. More
Best Car Buying Experience I've Ever Had This is the 8th vehicle my family has purchased from Heritage. I was interested in the new Passport. Looking online at inventory at various dealers This is the 8th vehicle my family has purchased from Heritage. I was interested in the new Passport. Looking online at inventory at various dealers - Heritage had by far the largest selection (74 to choose from) - including one exactly as I wanted. I was given a good deal in about 2 minutes by the internet sales manager on the price of the new vehicle, and a good trade-in offer on my existing car. Terri Thompson was my sales rep and she was fantastic - very friendly, professional, patient & accommodating. The sales manager (Tim Althoff) who worked with Terri was friendly and easy to deal with, as was Doug the finance manager. The entire process was a pleasure, and never once stressful (and none of the pushy sales tactics I've experience elsewhere). I was offered a warranty product I initially declined, and called later to ask Terri if I could come back and purchase the product. She set me up to come in the next day to meet with the finance manager to make the purchase - and she even came in on her day off to make sure everything went smoothly for me. I highly recommend Heritage and Terri (and the Passport!). More
Excellent Service I had a great experience purchasing my new CRV at Heritage. This is third car I have purchased at your dealership and I come all the way from Forest I had a great experience purchasing my new CRV at Heritage. This is third car I have purchased at your dealership and I come all the way from Forest Hill, MD. Lou Persico was my salesman and he did an excellent job answering any of my questions and has been great with following up with me to see if I am happy with my new CRV. I give him all tens! More
awesome experience! Gary is the best! All my family,friends and customers buy vehicles from Gary. He makes everyone feel at ease when purchasing a vehicle. I’ve been dealing with Gary for All my family,friends and customers buy vehicles from Gary. He makes everyone feel at ease when purchasing a vehicle. I’ve been dealing with Gary for about 10 years now. He will always get my business! More
HR-V PEOPLESL The most positive experience even in a auto purchase. Customer service and responsiveness was excellent. Clear explanation of all aspects of the purc The most positive experience even in a auto purchase. Customer service and responsiveness was excellent. Clear explanation of all aspects of the purchase process. Would highly recommend to future buyers. More
Nice guys to work with Joe was my sales guy and he was super nice to work with. They gave me a fair deal on the Ridgeline I bought. I would definitely work with them again t Joe was my sales guy and he was super nice to work with. They gave me a fair deal on the Ridgeline I bought. I would definitely work with them again the next time I'm looking to purchase a Honda. More