Heritage Honda Parkville

Amazing Service I stopped in without an appointment for an oil change on a Saturday morning, and like most I was in a hurry. I was in and out in a very reasonable amo I stopped in without an appointment for an oil change on a Saturday morning, and like most I was in a hurry. I was in and out in a very reasonable amount of time. Though I was in a hurry, I felt that I received very thorough service with everything explained to me. Terri was amazing and I will happily look for her to assist me in the future. More

Easy operation Tony was knowledgeable and helped me make a decision on service before I left on a 2500 mile road trip. And I am a man of few words. Tony was knowledgeable and helped me make a decision on service before I left on a 2500 mile road trip. And I am a man of few words. More

I was very pleased with the timing! I only waited for a hour for my car to be serviced, normally I wait for 3-5 hours just for a oil change. ***I do recommend that this location shou I only waited for a hour for my car to be serviced, normally I wait for 3-5 hours just for a oil change. ***I do recommend that this location should get the car wash back very soon🙏🏾 More

Best rep Omg i love this place Tony Mantegna was the best he made sure i knew exactly what was going on with my car and explained everything to me he’s the bes Omg i love this place Tony Mantegna was the best he made sure i knew exactly what was going on with my car and explained everything to me he’s the best More

Purchase of new vehicle Very nice experience. Terrible went out of her way to help us. Even took us to a sister dealer to look at some other options we had. The purchase went Very nice experience. Terrible went out of her way to help us. Even took us to a sister dealer to look at some other options we had. The purchase went very smoothly. Terri is knowledgable person . She put no pressure on our decision. She was there when we came In and was with us the whole time. I would go back to her no questions asked . More

Friendly people made this an excellent experience I found an Accord on Cars.com and reached out to Gary to kick off the buying process. I first heard back from Hal, who was covering for Gary out of th I found an Accord on Cars.com and reached out to Gary to kick off the buying process. I first heard back from Hal, who was covering for Gary out of the office. The next day, I heard from Gary, followed by the Sales Manager, and finally the General Manager. Everyone was very friendly and very happy to offer to help out with the process. I made an appointment, showed up on time, and had no hiccups going through the buying process. They offered a fair value for my trade. They worked closely with me to understand exactly how we plan to use the car now and in the years to come to make sure we are well-protected both mechanically and cosmetically. All in all, Heritage and the 2018 Accord have made me happy to be back in a Honda after 30 years. More

Friendly, easy purchase experience We saw a car we were interested in online; my husband called the dealership and spoke with Yohan. He provided all the details we were interested in, i We saw a car we were interested in online; my husband called the dealership and spoke with Yohan. He provided all the details we were interested in, including letting us know upfront about the dealership cost. We were driving from out of state to look at this car, and appreciated Yohan being in touch with us to ensure that we didn't travel all that way for no reason. The purchase process was easy- there were no heavy sales tactics, and we were given plenty of space to think about the purchase and check out the car. Yohan was never breathing down our necks, but was always available to answer questions. We couldn't be happier with the value of the car we purchased, and having such a good experience made it even better. We highly recommend visiting Heritage Honda, and ask for Yohan! More

Gary 10/10 Gary is phenomenal! Extremely knowledgeable and explains/demonstrates literally every feature your Honda has to offer. We ended up purchasing the vehi Gary is phenomenal! Extremely knowledgeable and explains/demonstrates literally every feature your Honda has to offer. We ended up purchasing the vehicle that evening. By the time all the paperwork was done and the car was cleaned up the dealership was already closed but Gary hung around until it was ready. Not only did he hang around but he took the time to hop back in the vehicle and setup my wife's iPhone and go through all the preliminary settings regarding the locking and unlocking features for the keyless entry. He truely went above and beyond the call of duty. I have not had an experience like that with the purchase of new vehicle. If you go to Heritage be sure to ask for Gary! Thanks again! More

Dora was great Dora was wonderful from beginning to end. I really appreciate her help and her positive attitude throughout. It was a great experience and I would rec Dora was wonderful from beginning to end. I really appreciate her help and her positive attitude throughout. It was a great experience and I would recommend this dealership to anyone looking to buy or service a Honda. More

Excellent I would recommend anyone to come here to get a car .. Everyone was friendly good customer service. Rob Jacobson really work with me made everything a I would recommend anyone to come here to get a car .. Everyone was friendly good customer service. Rob Jacobson really work with me made everything a breeze Thank you .. I love my new car More