Heritage Honda Parkville

Best Buying Experience I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and consi I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and considering another car manufacturer. However, I had an amazing experience. I honestly can not say enough positive things about Mr. William Thomas. What a tremendous individual. We connected so well and he went the extra mile just to get the color of vehicle I wanted. I couldn't find one listed online, but somehow he came through the same day. I got the best deal here and made a friend along the way. Thanks William and the crew at Heritage Honda Parkville! More

Car Buying Experience It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfie It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfied. He found the exact car that I was looking for and I got it for a great price. The transaction was quick and easy. I not only recommend this dealership, I highly recommend anyone interested in purchasing a Honda to go see William. You won’t be disappointed. More

Very professional and efficient. I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, satisfactorily, and efficiently. More

Heritage Honda Parkville Charlotte was excellent. I worked with her to buy a Honda HRV--LX for my son. He is very happy with the car. I highly recommend her and the Heritage H Charlotte was excellent. I worked with her to buy a Honda HRV--LX for my son. He is very happy with the car. I highly recommend her and the Heritage Honda dealership in Parkville, MD More

Great service in and out in the time the service told me Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time More

Replace windshield Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned out to be much less than it could have been. Window installation went perfect. Very happy. More

Great customer service including explanations and suggestio excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discoun excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discounts. The waiting room was clean and provided computer sign on or tv. More

Outstanding Service William was an amazing dealer. This was my first time buying a car from a dealership and I was dreading it considering all the stories you hear. Howev William was an amazing dealer. This was my first time buying a car from a dealership and I was dreading it considering all the stories you hear. However, William was more than accommodating to hear out my needs and concerns. He wasn't trying to sell me something I didn't want or need. Since I was purchasing a used car, he was straight forward with me about the very few minor chips on the interior door. There was absolutely no games being played. I have and will continue to recommend him for anyone that is in need of a car. Thank you for such a pleasant experience! More

Easy Peasy I first met Terri in February on a test drive of the 2019 Ridgeline. I appreciated her laid back, friendly style. She let me experience the vehicle I first met Terri in February on a test drive of the 2019 Ridgeline. I appreciated her laid back, friendly style. She let me experience the vehicle rather than telling me what was going on. She followed up promptly then respected my stating I was not ready to buy quite yet. Terri left an occasional voice message or sent an email to alert me to "special" offerings, but not to that level I felt was harassing. When it came time to test the vehicle further and move toward purchase, I reached out to Terri as I felt she was someone I could work with. She, and her colleagues at Heritage, took good care of me through the second test drive, negotiations, and delivery. I felt I got a good deal and spent a reasonable amount of time on the transaction. More

excellent purchase experience Everyone at dealership was friendly & helpful. Will was an outstanding salesperson, knowledgeable, experienced, and helpful. Rhoda was helpful in ad Everyone at dealership was friendly & helpful. Will was an outstanding salesperson, knowledgeable, experienced, and helpful. Rhoda was helpful in addressing technologic issues. Overall a pleasant experience. More