Heritage Honda Parkville

Oil change Great customer service, and the car got a oil change in no time. Very happy with Heritage Honda- Parkville, MD. Specially Ed Jones the Service person Great customer service, and the car got a oil change in no time. Very happy with Heritage Honda- Parkville, MD. Specially Ed Jones the Service person was the greatest. Thank you More

Fast and accurate Excellent service in a timely manner. Dora was friendly and was interested in why I brought my car in for service. I had an oil change and my right bl Excellent service in a timely manner. Dora was friendly and was interested in why I brought my car in for service. I had an oil change and my right blinker repaired. Works great! More

Service on 07/13/2019 Great service! Bill is an excellent adviser! Friendly, honest and knowledgeable. I will be setting up appointments with him from now on. Thank you Great service! Bill is an excellent adviser! Friendly, honest and knowledgeable. I will be setting up appointments with him from now on. Thank you, S. McKissick More

Friendly staff! Very timely. Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with expla Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with explaining what I needed done to my vehicle. More

Tire Service Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. More

Quick I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle n I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle needs and when. More

Very Good Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and rea Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and really informative. More

Great dealership I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only thing that held me back from giving 5 stars was the length of time it took for the financial dept to get my paperwork together. We were at the dealership for more than 6 hours- and almost 4 hours after the final price was negotiated. There were no credit issues, etc that would have slowed down the process. We were exhausted and starving by the end! More

Heritage Honda Service scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. Had a relaxing hour and a half reading and watching tv while waiting for Bill to inform me what was needed . When Bill did come out to inform me, he was apologetic for my long wait. Also explained in detail my car’s needs which were minimal. Appreciated his honesty and also the amenities offered. Overall very good experience. More

By far the worst service center interns of customer service This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a very disrespectful and unprofessional service like this. On top of this, the person told me he would send shuttle to pick me up and forgot it. I had to use Uber to get to the dealer. I finally had to leave the dealership without resolving my car’s problem. I would never visit this location again. More