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Heritage Honda Parkville

Baltimore, MD

4.9
3,262 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,262 reviews

August 14, 2019

Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go More

by Aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Safe travels!

August 14, 2019

Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More

by Debbieprettyeyes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Long
Aug 16, 2019 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. We hope to be of service to you again! Take care!

August 12, 2019

30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t More

by Fizzycoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
Aug 13, 2019 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

August 10, 2019

Best Transparency Terri was patient and trustworthy. I truly felt she was as excited as I was purchasing the car. Chad was transparent in all things. I will definitely More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Thompson, Chad Edwards
Aug 12, 2019 -

Heritage Honda Parkville responded

Erik, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

August 08, 2019

Great customer service-salesman let me test drive 3 cars to Andy Ilko, salesman, took the time to let me test drive 3 different models, so I could determine what model best fit my needs. Service Department too More

by Bird on Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy IIko
Aug 09, 2019 -

Heritage Honda Parkville responded

We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2019

Needed new starter I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a renta More

by Bonner,M66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A man drive me to the rental car place but I didn’t get his name, Dora Norman
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team. Thank you and we hope to be of service to you again!

August 07, 2019

Routine oil change and inspection I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free More

by Tgchfghg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 08, 2019 -

Heritage Honda Parkville responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you!

August 06, 2019

BEST EXPERIENCE EVER🙌🏽 Terri is phenomenal!! Very helpful with the entire process. She was very understanding about my apprehension and gave me room to discuss my options wh More

by HondaDei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Thompson, Chad Edwards
Aug 07, 2019 -

Heritage Honda Parkville responded

Hi, we are pleased to hear that Terri was able to provide great experience for you. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 06, 2019

Excellent customer service From start to finish, the experience was by far the best I’ve ever had when dealing with a car purchase. I had quite a few questions about leasing ver More

by Girlpilot19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Edwards
Aug 07, 2019 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2019

Great I would recommend heritage Honda services. Polite and helpful, and understanding my questions about my car. Bill was nice and understanding about my More

by Josn660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 07, 2019 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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