Heritage Honda Parkville

Regular maintenance Bill was my service advisor when I brought my 2015 Accord in for maintenance. He worked with me to help me decide what maintenance should be done now Bill was my service advisor when I brought my 2015 Accord in for maintenance. He worked with me to help me decide what maintenance should be done now versus waiting for the next service appt. He was great to work with! More

Good experience The service was done on time. I was well informed in advance what needed to be fone. I was also explained afterwards about what to expect about the ne The service was done on time. I was well informed in advance what needed to be fone. I was also explained afterwards about what to expect about the next major recommended service More

2015 Pilot door lock failure The driver’s door lock failed, making it impossible to open any of the four doors and the hatch. I drove to the dealership where someone used my key The driver’s door lock failed, making it impossible to open any of the four doors and the hatch. I drove to the dealership where someone used my key to manually unlock the door from the outside so that I could get out. The external temperature sensor failed at the same time. More

Great Service The timing and service was excellent. They always do a great job here, this visit was no different. Dora has served me before and is always great! The timing and service was excellent. They always do a great job here, this visit was no different. Dora has served me before and is always great! More

Amazing car experience! Rob and his team at Heritage went above and beyond any and all expectations that I had on the repaint of my car. They managed to help me beyond words Rob and his team at Heritage went above and beyond any and all expectations that I had on the repaint of my car. They managed to help me beyond words and got down to the smallest of details that made every bit of difference to me. I don't even have the words to describe how happy I am when I picked up my car. Just an amazing team, courteous, and helpful. More

2013 accord coupe Very courteous and knowledgeable . Wait was not long and was very clean and comfortable waiting area. I have all my service done there . Prices are r Very courteous and knowledgeable . Wait was not long and was very clean and comfortable waiting area. I have all my service done there . Prices are reasonable. More

Service Had my service done at Heritage on my 2017 Accord and Dora was great to work with. She explained everything in detail and is very professional at her Had my service done at Heritage on my 2017 Accord and Dora was great to work with. She explained everything in detail and is very professional at her job. Great job all around, definitely will return in the future. More

Best Honda dealer in Baltimore Bill Maurath is a true professional. He was friendly, knowledgeable, and took care of my issue perfectly. He even appealed to the manufacturer to have Bill Maurath is a true professional. He was friendly, knowledgeable, and took care of my issue perfectly. He even appealed to the manufacturer to have my warranty cover the problem. I can’t thank him and Heritage Honda enough. More

Worth the drive! I made a 3 hour trip to purchase the specific make, model, and drivetrain of a car I had been looking for. From the very start, Brain Liggins was grea I made a 3 hour trip to purchase the specific make, model, and drivetrain of a car I had been looking for. From the very start, Brain Liggins was great! He answered all my questions, had great communication, and made me feel comfortable, as I am a huge worrier! He is why I took a leap of faith and drove out to MD from NJ. I then had the pleasure of working with Charlotte Marsheck. She too answered all of my questions, showed patience, integrity, and compassion....a dedicated and a tremendous asset to the dealership! Financing with Bryan Ford was painless, and I was not forced into making any decisions I did not feel comfortable with, and I was not made to feel bad if I declined any extras. Ken Davis came by quickly to grab the keys for detailing and even took the time to praise my vehicle choice...very friendly and always smiling. Even Gene Papaleo made sure to introduce himself and was very personable while doing so. I also received follow up calls to ensure that my experience was a great one and to let me know that if I had any questions or concerns, to not hesitate to reach out to them. It was a true team effort, and I have no regrets about any aspects of my purchase. I drove my new car home comfortably and safely. I did not arrive home until 12:30 AM, but it was all worth it. Thank you for making my car buying experience a great one! I would definitely revisit your dealership, all the way in Maryland, over a Jersey dealership in my area any day!! You have put them to shame! All my appreciation, Eugenia(Gina) Funk. More

Great service in sales and repair Gary BARLAGE is the best salesman, who cares about you and finds cars that meet your needs. I only buy cars from him. Service is excellent and excee Gary BARLAGE is the best salesman, who cares about you and finds cars that meet your needs. I only buy cars from him. Service is excellent and exceed expectations. More