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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

May 31, 2019

Awesome service Dora the Service Advisor was great to work with and she was very personable .we have been there two times both times did a great job. More

by Pel15@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Heritage Honda Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 30, 2019

Excellent customer service From the moment I arrived until I left I was treated very well. Ken Davis was incredible, he was very down to earth and professional. He answered a More

by Amy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ford, Ken Davis
Jun 04, 2019 -

Heritage Honda Parkville responded

Congratulations on your new vehicle! We're happy to hear Ken was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

May 30, 2019

Excellent sales and service! I Purchased two cars at Heritage Honda this month. My sales experiences were seamless and efficient. I shopped around and found the best deals at Heri More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Edwards, Rob Long, Tim Hardiek
Jun 04, 2019 -

Heritage Honda Parkville responded

Congratulations on your new vehicles! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

May 30, 2019

Pleasant The representative was pleasant and helpful. Her name was Dora norman. I would recommend her.I did not have a long wait for the service on my car even More

by Sholman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nagel
Sep 10, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your great comments about Dora! We're glad we could be of service to you, and we hope you continue to choose us for all your vehicle needs. Thanks again!

May 29, 2019

Great experience Friendly staff. Great work. Wait time is not terrible. Will recommend this place. Should make an appointment prior to visiting to ease the process. Ov More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 31, 2019 -

Heritage Honda Parkville responded

Hello Abby, thank you; we appreciate your feedback and recommendation! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2019

Quick service and great customer service My car was scheduled to be serviced for the first time and it was a very pleasant experience. They promptly took my car and returned it to me within a More

by Persk101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Heritage Honda Parkville responded

Hi there, we are very happy to have provided you with such a positive first service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2019

Quick service I needed a key fob for my Pilot. Went in without an appointment and they took care of me within an hour. Many thanks for the excellent service. More

by brianz426
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
May 31, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2019

Good service/experience It was both Easy to schedule service and work was completed in a timely manner. Dora was very pleasant, both on the phone and in person. More

by Maryjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Heritage Honda Parkville responded

We are glad we could provide you with timely service! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2019

Satisfactory I made an appointment earlier that week and It was a busy day but they were done sooner than expected. Lead early is always a plus More

by Ricardo1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Mark Sowder
May 29, 2019 -

Heritage Honda Parkville responded

We're glad you had a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2019

Excellent customer care Third car we buy and we are very pleased with the service and customer service. We love our honda cars and feel safe driving them with all our family More

by Roxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Nixdorff
May 29, 2019 -

Heritage Honda Parkville responded

Roxi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. Please don't hesitate to reach out if there's anything we can do for you. Take care.

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