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Heritage Honda Parkville
Baltimore, MD
3,139 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,139 reviews
August 10, 2019
Best Transparency Terri was patient and trustworthy. I truly felt she was as excited as I was purchasing the car. Chad was transparent in all things. I will definitely Terri was patient and trustworthy. I truly felt she was as excited as I was purchasing the car. Chad was transparent in all things. I will definitely be back for my next car. More
by Erik
Employees Worked With
Terri Thompson, Chad Edwards
August 08, 2019
Great customer service-salesman let me test drive 3 cars to Andy Ilko, salesman, took the time to let me test drive 3 different models, so I could determine what model best fit my needs. Service Department too Andy Ilko, salesman, took the time to let me test drive 3 different models, so I could determine what model best fit my needs. Service Department took my car right away. They determined what was wrong, and the problem was quickly fixed. More
by Bird on Wheels
Employees Worked With
Andy IIko
August 07, 2019
Needed new starter I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a renta I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a rental car. She was very helpful and very friendly More
by Bonner,M66
Employees Worked With
Other Employees :
A man drive me to the rental car place but I didn’t get his name
August 07, 2019
Routine oil change and inspection I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free! More
by Tgchfghg
Employees Worked With
Bill Maurath
August 06, 2019
BEST EXPERIENCE EVER🙌🏽 Terri is phenomenal!! Very helpful with the entire process. She was very understanding about my apprehension and gave me room to discuss my options wh Terri is phenomenal!! Very helpful with the entire process. She was very understanding about my apprehension and gave me room to discuss my options when I needed it. Chad was extremely knowledgeable about leasing and together helped me move forward with confidence in MY decision. Absolutely the best welcome to the Honda family I could've asked for. More
by HondaDei
Employees Worked With
Terri Thompson, Chad Edwards
August 06, 2019
Excellent customer service From start to finish, the experience was by far the best I’ve ever had when dealing with a car purchase. I had quite a few questions about leasing ver From start to finish, the experience was by far the best I’ve ever had when dealing with a car purchase. I had quite a few questions about leasing versus financing and after all was said and done, I felt extremely comfortable with my decision to lease. I would absolutely recommend coming here for your next lease (or purchase)! More
by Girlpilot19
August 06, 2019
Great I would recommend heritage Honda services. Polite and helpful, and understanding my questions about my car. Bill was nice and understanding about my I would recommend heritage Honda services. Polite and helpful, and understanding my questions about my car. Bill was nice and understanding about my problem with my car More
by Josn660
Employees Worked With
Bill Maurath
August 03, 2019
Oil change Great customer service, and the car got a oil change in no time. Very happy with Heritage Honda- Parkville, MD. Specially Ed Jones the Service person Great customer service, and the car got a oil change in no time. Very happy with Heritage Honda- Parkville, MD. Specially Ed Jones the Service person was the greatest. Thank you More
by 2016 Honda Accord
Employees Worked With
Edward Jones
August 02, 2019
Fast and accurate Excellent service in a timely manner. Dora was friendly and was interested in why I brought my car in for service. I had an oil change and my right bl Excellent service in a timely manner. Dora was friendly and was interested in why I brought my car in for service. I had an oil change and my right blinker repaired. Works great! More
by Drae2651
Employees Worked With
August 02, 2019
Service on 07/13/2019 Great service! Bill is an excellent adviser! Friendly, honest and knowledgeable. I will be setting up appointments with him from now on. Thank you Great service! Bill is an excellent adviser! Friendly, honest and knowledgeable. I will be setting up appointments with him from now on. Thank you, S. McKissick More
by Selenamc
Employees Worked With
Ken Davis, Bill Maurath, Mark Sowder
