Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My experience was good service was fast My experience was good on this visit. It was good because I made a appointment this time. The service was good and my wait time wasn’t bad. My experience was good on this visit. It was good because I made a appointment this time. The service was good and my wait time wasn’t bad. More
Quick n done! I had a cover plate hanging off the bottom of my Fit and it was hitting the road. Needed a new part because 2 of the 3 screw holes were busted. They z I had a cover plate hanging off the bottom of my Fit and it was hitting the road. Needed a new part because 2 of the 3 screw holes were busted. They zip locked it on until the part could be ordered n installed. In and out in less than an hour. More
In and out, on time and as promised Replaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min Replaced a shifter knob (recall 19-063) on a Honda CRV. I called, scheduled an appointment, and was in/out within the short time frame it took (~35min). I was offered a shuttle service if needed, but when they said it would be 30-45min I figured I’d wait. I went by fast, the waiting service lobby had newspapers, drinks, and TV, as well as an area for using computer and free WiFi. Overall a great experience. More
Excellent Terri was fantastic! She offered a zero-pressure approach that allowed me to be comfortable with the car I wanted at the price I was comfortable payin Terri was fantastic! She offered a zero-pressure approach that allowed me to be comfortable with the car I wanted at the price I was comfortable paying. I highly recommend her, as she is very down to earth and easy to talk to. More
Good Overall Terri was Great salesperson. Poor internal communications. Very difficult to reach service department for update on upgrade to new Passport. Waited fo Terri was Great salesperson. Poor internal communications. Very difficult to reach service department for update on upgrade to new Passport. Waited for over an hour to get financing done on new car purchase. More
Parkville Honda ROCKS! Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The best service I have ever had at a dealer. More
Prognosis for issues Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service and follow up. More
Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More
Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is good. More
30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward the total bill. He was also helpful in getting me answers for the paint recall. Tim explained the work performed. I would definitely ask for Tim. More