Heritage Honda Parkville

Friendly staff! Very timely. Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with expla Great service. Friendly staff. Finished my car in a timely manner. Great coffee! Service department was all very very friendly and thorough with explaining what I needed done to my vehicle. More

Tire Service Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. Dora is always very friendly and helpful every single time I come in. I would not take my Honda Accord anywhere else, highly recommend them. More

Quick I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle n I always bring my Pilot to Honda for all service needed. I have complete trust in the service advisors when it comes to recommending what my vehicle needs and when. More

Very Good Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and rea Everyone was very friendly and helpful, it was a wonderful experience 😊 I will recommend this dealership to friends and family good prices and really informative. More

Great dealership I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only thing that held me back from giving 5 stars was the length of time it took for the financial dept to get my paperwork together. We were at the dealership for more than 6 hours- and almost 4 hours after the final price was negotiated. There were no credit issues, etc that would have slowed down the process. We were exhausted and starving by the end! More

Heritage Honda Service scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. scheduled an appointment for an oil change and possibly new windshield wipers. Was greeted right away and then met my service representative, Bill. Had a relaxing hour and a half reading and watching tv while waiting for Bill to inform me what was needed . When Bill did come out to inform me, he was apologetic for my long wait. Also explained in detail my car’s needs which were minimal. Appreciated his honesty and also the amenities offered. Overall very good experience. More

By far the worst service center interns of customer service This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a This dealership and the person who gave me service is by far the worst. I have been using Honda dealership for very long time and I have never even a very disrespectful and unprofessional service like this. On top of this, the person told me he would send shuttle to pick me up and forgot it. I had to use Uber to get to the dealer. I finally had to leave the dealership without resolving my car’s problem. I would never visit this location again. More

A Great Dealership and Team I would totally recommend this dealership. They really went above and beyond getting me into my new Honda HR-V. I was convinced I would be going home I would totally recommend this dealership. They really went above and beyond getting me into my new Honda HR-V. I was convinced I would be going home with the same vehicle I came with but due to some brainstorming and generosity of this great team I was able to come home with a new car. I was impressed with their patience and perseverance with me in this whole process. I personally want to thank Terry, she dealt with my indecisiveness and was very patient and caring. I so appreciate the help and knowledge of Chad Edwards, he gave me a few pointers on leasing that I never knew before and he was very professional and kind. And lastly Q Sue, he was a great help in helping me purchase this car. After a lot of sweat (it was a hot day) and praying on my part, I am so glad I took the time to visit this dealership and would wholeheartedly buy another vehicle and recommend this dealership to anyone! Thank you again! I can't forget Brian I think his name was he made the signing of the paperwork effortless. More

Best Buying Experience I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and consi I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and considering another car manufacturer. However, I had an amazing experience. I honestly can not say enough positive things about Mr. William Thomas. What a tremendous individual. We connected so well and he went the extra mile just to get the color of vehicle I wanted. I couldn't find one listed online, but somehow he came through the same day. I got the best deal here and made a friend along the way. Thanks William and the crew at Heritage Honda Parkville! More

Car Buying Experience It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfie It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfied. He found the exact car that I was looking for and I got it for a great price. The transaction was quick and easy. I not only recommend this dealership, I highly recommend anyone interested in purchasing a Honda to go see William. You won’t be disappointed. More