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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

September 23, 2019

Routine vehicle maintenance Honda -Parkville Services has always been excellent. Thorough and honest. Dora was professional and courteous and helped me through the itemization of More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Heritage Honda Parkville responded

Jo, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 22, 2019

Excellent Service, excellent staff Heritage Honda begins with an excellent staff. Very knowledgeable, polite & courteous. They stand behind their word...and their work. They are very p More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Mark Sowder, Jason Adam, Edward Jones
Sep 23, 2019 -

Heritage Honda Parkville responded

Diane, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

September 19, 2019

Great Experience I had a great experience buying a used car from Heritage Honda Parkville. Lou helped me find the car I was looking for and led a smooth buying process More

by Mbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Sep 19, 2019 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

September 19, 2019

Good overall handled a recall the experience was positive, staff friendly, enjoyed the bottle water, they have coffee but only non dairy creamer in powered that c More

by SirCarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
Sep 19, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2019

Good service Steve has taken care of my car very nicely, and explained everything to me in detail. He is for sure someone that you can trust. More

by Ye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Heritage Honda Parkville responded

Ye, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad Steve was able to help you out!

September 15, 2019

Awesome service people Decided to try Parkville Honda - previously serviced at belair - First time getting my civic for service here - people here are awesome ! Keep it up ! More

by Lito D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2019 -

Heritage Honda Parkville responded

Lito, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

September 14, 2019

Great people who listen and respond I have allergies. When I asked for my cabin filter to be replaced very early, Dora suggested cleaning the air vents and tray. She said they run a so More

by LoveMyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Sep 15, 2019 -

Heritage Honda Parkville responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

September 14, 2019

Finally have AC in my car Dora was the one to tell me about the shuttle service, so much better to wait for car repairs in the comfort of my own home. The time just flew by an More

by Plukesgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver
Sep 15, 2019 -

Heritage Honda Parkville responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

September 14, 2019

Best Service Rep. Guy Great service, communication, Customerservice, area space, cleanliness, plan for working on what to fix 1st. What’s more important at the time to keep More

by Tonya2red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Sep 15, 2019 -

Heritage Honda Parkville responded

Tonya, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 12, 2019

Did not resolve problem They had no idea what they were talking about. Another service manager talked with me for an hour and didn’t have answers. Long story More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ademiluyi, Garrett Powell
Sep 16, 2019 -

Heritage Honda Parkville responded

Hi Brian. Thank you for taking the time to review Heritage Honda Parkville. We are disappointed to hear about your experience with our Service Department. Our Service Director, Steve Berman, would like to understand your concerns in more detail, but has been unsuccessful locating your contact information with just a first name to go off of. At your earliest convenience, please contact Steve directly at sberman@mileone.com or 410.663.7155. Thank you and we look forward to speaking with you.

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