Heritage Honda Parkville

Quality friendly buying experience Very helpful and responsive. They wanted us to be happy when we purchased and left the dealership. Our salesman was friendly and helpful as well and Very helpful and responsive. They wanted us to be happy when we purchased and left the dealership. Our salesman was friendly and helpful as well and we will recommend him to others. More

Quality Routine Maintenance I was extremely satisfied with my recent service appointment at Heritage. Terry was very attentive to all of my car service needs and she provided ex I was extremely satisfied with my recent service appointment at Heritage. Terry was very attentive to all of my car service needs and she provided excellent follow-up. Great experience. More

Great Was there for a first time oil change. That was FREE. Was advised on everything that was done to my car and also what needs to be done. Was there for a first time oil change. That was FREE. Was advised on everything that was done to my car and also what needs to be done. More

Excellent Service! Don Nixdorff was great! He helped us get the deal we wanted in a timely manner and was very professional and accommodating! From the moment we got our Don Nixdorff was great! He helped us get the deal we wanted in a timely manner and was very professional and accommodating! From the moment we got our first online inquiry from Brian Liggins, we felt we had Heritages’ udivided attention any questions we had were answered by Charlotte Marsheck who was very responsive and helpful. Overall, from beginning to end, customer service was wonderfull.... A+ More

Great Experience I had service work completed at Heritage Honda and I was very pleased! It took less time than anticipated and all staff was courteous and friendly! I had service work completed at Heritage Honda and I was very pleased! It took less time than anticipated and all staff was courteous and friendly! More

Great Mechanics and service Best Honda Dealership in Maryland! They actually listen to you and fix the problem. The service writer contacted me with updates (I didn’t ever have t Best Honda Dealership in Maryland! They actually listen to you and fix the problem. The service writer contacted me with updates (I didn’t ever have to call him and ask the status of my car - Big Thank You Bill). It was a quick fix and my car done by early afternoon the following day. Also, a huge thank you to the mechanic that went on a ride with me to hear the weird noise my car was making! I took it to a different Honda (in Belair) and the service writer nor a mechanic would listen or help. Thank you Heritage Honda in Parkville More

Quick buying process The buying process was quick. All options were explained and questions were answered. Once the papers were signed, the sales rep went over features an The buying process was quick. All options were explained and questions were answered. Once the papers were signed, the sales rep went over features and information about the vehicle. Chad was very knowledgeable and easy to work with. More

Great Service Have always had a good experience with the service department. Bill is especially attentive to customers needs. Great job. This is the place to get Have always had a good experience with the service department. Bill is especially attentive to customers needs. Great job. This is the place to get service More

Very frustrating Appointment time not kept, length of time required not accurate, and felt I was there for an up sell. Had another appointment and the over run for tim Appointment time not kept, length of time required not accurate, and felt I was there for an up sell. Had another appointment and the over run for time by an hour and a half for this scheduled appointment was distressing and disappointing. When I looked through an open device department door and saw an employee just sitting in the car, that was enough. More

Great Service My Service Advisor, Bill Maurath was outstanding. He arranged to get my shift selector replaced and also had multiple diagnostic test done on my ligh My Service Advisor, Bill Maurath was outstanding. He arranged to get my shift selector replaced and also had multiple diagnostic test done on my lights, emergency brake and tire pressure system. He also arranged two shuttle services trips. Great service. More