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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

October 10, 2019

Garrett and Dora are the 2 that I worked with and they both made my experience great..very polite and helpful...look forward to working with these two again. More

by Clewis9919
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Powell
Oct 14, 2019 -

Heritage Honda Parkville responded

Clewis9919, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 09, 2019

Just recently leased a 2019 Honda Pilot from Todd Pegler. Not only was his customer service outstanding, but his efforts and efficiency did not go unnoticed. He made the buying/leasing experience so much eas More

by Sunshineandsweettea17
Recommend Dealer
Yes
Employees Worked With
Todd Pegler
Oct 09, 2019 -

Heritage Honda Parkville responded

Hello, thank you for taking the time to highlight our staff's outstanding customer service! We're glad Todd could help you out, and we hope to see you here again down the road. Have a great day!

October 09, 2019

Going the Extra Mile! I left with the impression that Todd Pegler enjoys his job. The customer experience was outstanding. This is my 2nd Honda purchase and I am looking fo More

by nrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Robert Lee
Oct 11, 2019 -

Heritage Honda Parkville responded

Thank you for sharing your thoughts! We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2019

Love Heritage Honda Parkvile. Great customer service. Happy friendly staff. I got just what I wanted with the assistants from Todd Pegler. Thanks so much! More

by L.W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Rhoda Asamoah
Oct 11, 2019 -

Heritage Honda Parkville responded

Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves. Our team is available should you require any extra help.

October 09, 2019

This is the second time Todd Pegler helped me secure a new Honda. He’s the best - caring, patient and attentive. Francis Scott worked with me for financing, and I am so grateful to him. He and Todd are tr More

by Grateful Customer
Recommend Dealer
Yes
Employees Worked With
Francis Scott, Todd Pegler
Oct 11, 2019 -

Heritage Honda Parkville responded

We are happy to hear that our team took great care of you during your visit! We are always willing to help, so feel free to reach out anytime!

October 09, 2019

Everyone I spoke to went above and beyond to help me! I ended up leaving with a car i absolutely LOVE!! Todd was my salesman, and he was incredible! He was very transparent, honest, and considerate through More

by kwhiteharmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler
Oct 11, 2019 -

Heritage Honda Parkville responded

We are pleased to hear that our team went above and beyond during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2019

The service rep was excellent. Unfortunately, they didn’t cover the driver seat. They left oil stains in my seat. I noticed it after I got home. More

by Jek
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 17, 2019 -

Heritage Honda Parkville responded

Hi Jek. Thank you for taking the time to review Heritage Honda Parkville. We appreciate your business and work hard to maintain a high level of customer satisfaction. We sincerely apologize for your less than positive experience as this is not our way of doing business at any of our MileOne stores. Also, we appreciate you taking the time to speak with our General Manager, Robert Lee, about your experience. We were glad to resolve the issues mentioned in your review. As discussed, please contact Robert directly at rlee@mileone.com or 410.876.1540 with any further questions or future vehicle needs; he is happy to help. Thank you again for your time and valued input.

October 08, 2019

Excellent service. Had an appt at 730amAnd work was Excellent service. Had an appt at 730am And work was completed in timely manner Garrett was service writer. Excellent service and followup by him. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Oct 09, 2019 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 06, 2019

Gary was very knowledgeable about the Honda products. When it came time to go over all the features, he was very patient and informative. I walked away feeling very confident that the Honda was my Best More

by Lovemyhonda
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 04, 2019

Love their hospitality, honesty and quick service their goal is to have the customers drive away with a smile on their face...Im loving my 2014 honda pilot touring thanks to the team and the service by edw More

by M. Lee
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Edward Jones
Oct 07, 2019 -

Heritage Honda Parkville responded

Lee, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!

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