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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

November 09, 2019

My salesmen was Gary Burlage he was wonderful ! to deal with no pressure.Very knowledgable about the vehicle I was looking at He showed me several til we found just the right one. He went over features rep More

by Kevinw57
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Heritage Honda Parkville responded

Kevin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2019

I’ve bought 3 cars from Gary in the last 11 years. At every visit he has always been professional and most helpful to find the perfect car for me. I have never been as comfortable with a car salesman as More

by Cc
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Heritage Honda Parkville responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

November 09, 2019

Heritage Honda provides excellent customer service. They go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service depart More

by Sony
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil from the service department , Garrett Powell
Nov 11, 2019 -

Heritage Honda Parkville responded

Sony, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2019

First time using your service dept, and definitely won’t be the last. Great service all around! Ed made the whole process as great as possible! More

by Skemp232
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 11, 2019 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2019

Buying a used Honda Ridgeline could not have been easier. Ken Davis, who sold me my Fit a few years ago, made the transaction go smooth and painless. The rest of the staff was helpful, too. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Robert Lee
Nov 11, 2019 -

Heritage Honda Parkville responded

Ed, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

November 08, 2019

We had a great experience purchasing our new vehicle at the dealership. Our salesman Gary was very knowledgeable and was able to help us in attaining a vehicle within our budget that fit the needs and expe More

by Jsollon
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2019

Very professional and courteous. Everything was explained thoroughly and accurately. Will definitely be back for my next Honda . The follow up with my accessories and service went well also More

by Martay
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lee
Nov 08, 2019 -

Heritage Honda Parkville responded

Martay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 07, 2019

very happy I brought in my car on Saturday November 2,2019 for a scheduled oil change.There was a recall that they also took care of, rotated my tires, and check More

by frenchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 08, 2019 -

Heritage Honda Parkville responded

Frenchie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 06, 2019

I had two of the best Ser/Dept people helping me with my car issues for sure. 👏🏽👏🏽👏🏽☝🏽👌🏽 Dora Norman Thanks a lot Ms. Jessica Norman and Garrett Powell! More

by Rashard02282008
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Powell
Nov 06, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help. Take care!

November 06, 2019

Gary was great! Highly recommended. We will happily return to Heritage Honda Parkville for future purchases and service needs. This is a knowledgeable, friendly, and competitively priced dealership. More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Heritage Honda Parkville responded

Rachel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

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