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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

December 10, 2019

Always a 5-star experience. They keep appointment times, so no long waits. Service was thorough; vehicle passed inspection. Would recommend to others because of great service. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hardiek
December 09, 2019

Courteous, helpful, friendly and knowledgeable. Worked hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2019

Bought a new Odyssey from Joe. Sales experience was great and Joe was very attentive and helpful. Also bought a roof rails and crossbars which were installed at a later date. Dropped the car off using the la More

by BillA
Recommend Dealer
Yes
Employees Worked With
Joe Nagel, Mark Sowder
December 06, 2019

I was very satisfied with the work that was done, I am returning friday 12/06/2019 for other work done while I wait. Thanks you. .service - tune up , oil change, and something with my power steering is go More

by edean319
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 06, 2019

Gary Burlage was an excellent salesman and handled everything with ease and comfort, a must see if your in the market for a new or used vehicle. Call Gary he the problem solver More

by frankmorrison1030
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
December 04, 2019

Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More

by Tony.was.the.best.serv.adv.ever
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Watts, Kimberly Brown, Bill Maurath, Garrett Powell, Mark Sowder, Tim Hardiek
December 03, 2019

Knowledgeable, efficient, professional, courteous, and prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. More

by fred_carter2111
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2019

If your review system had 50 stars, Kim would get 50 stars. I have been working with her for many years, 3 different cars. Superior! She's at Towson. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Dec 03, 2019 -

Heritage Honda Parkville responded

Hello Denise, thank you for taking the time to let us know how we did. We always strive to provide the best service to our customers so we are glad that Kim was able to take such great care of you. We truly appreciate your business and hope to continue to be of service to you in the future.

December 02, 2019

Great experience buying my first car. Lou Persico was my salesman and he was great... definitely NOT your average pushy car salesmen. He was straight up with you and upfront about everything. I highly recom More

by Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug mrockowski, Lou Persico
Dec 03, 2019 -

Heritage Honda Parkville responded

Hello, thank you for taking the time to let us know how we did. We're so glad to hear that Lou and Doug were able to provide you with such a great first car shopping experience. If you need anything else from us, please feel free to give us a call or stop by; we're always happy to help! Safe travels!

December 02, 2019

Great customer service! Excellent spot and excellent hospitality. Made me feel like I’m at home. All the workers did a great job on making sure I got what I was looking for!!! More

by Zain
Recommend Dealer
Yes
Employees Worked With
Don Nixdorff
Dec 04, 2019 -

Heritage Honda Parkville responded

Zain, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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