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Heritage Honda Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

January 14, 2020

Ed did a great job at explaining the work that needed to be done and was upfront about the costs. Those are important traits for me to continue to be a customer. More

by cfm108
Recommend Dealer
Yes
Employees Worked With
Edward Jones
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January 13, 2020

Bought a car i'm happy with I bought a used car from here and was very happy with my experience working with Lou Persico. He was very nice and helped us as much as possible. I ga More

by KLaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Report | Print
Jan 14, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

January 12, 2020

Left and right headlight bulbs were replaced. Service writer also recommended replacing wiper blades, which was done. Service writer also noticed that I was eligible a $40 savings towards services perfor More

by J. W. D. Service
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Jan 14, 2020 -

Heritage Honda Parkville responded

thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2020

I have a 2020 black elite pilot my truck has been taken to service for the same problem twice now. I am still experiencing the same problem More

by lmoore
Recommend Dealer
No
Employees Worked With
Dora Norman not impressed with her service. She didn’t provide me with a service ticket so I had no way to rate her., Ken Davis, Garrett Powell, Robert Lee
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Jan 16, 2020 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. We appreciate your feedback. Our goal is to meet then exceed the expectations of our all customers and are disappointed this did not occur. We sincerely apologize for your less than positive experience and any resulting inconvenience, as this is not our way of doing business at any of our MileOne stores. Our Service Director, Steve Berman, would like to speak with you to address and resolve your concerns as soon as possible, but is unable to locate your contact information based on your DealerRater username. At your earliest convenience, please contact Steve directly at sberman@mileone.com or 410.663.7155 to allow us the opportunity to rectify any missteps and restore your faith in Heritage Honda Parkville. Again, thank you for your time and consideration. We look forward to speaking with you soon.

January 11, 2020

Great seamless service organized by Bill Maranth from Heritage Honda! Work done quickly, provided a rental and I was back in my car in 24 hours! More

by 1nickdean
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
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Jan 14, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2020

Service team courtous and efficient and car was completed on time as promissed. I will definitely be back to have Car serviced again and to look at buying new car More

by balinajohn
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Jan 14, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 08, 2020

The service was prompt and they kept us up to date with what was happening. The employees were all courteous and I have no complaints More

by Roblox
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Report | Print
Jan 08, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2020

Garett was terrific! He was friendly, conscientious and got me in and out quickly- even more so when I told him that I had another place to be in a few hours. Highly recommended him!! More

by Jpreller
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
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Jan 08, 2020 -

Heritage Honda Parkville responded

Jpreller, thank you for your kind review; we are happy to pass along your comments to Garett here at Heritage Honda Parkville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 06, 2020

Quick professional Service We really enjoyed getting to know Gary as a Person....Giving up his Birthday Celebration on New Years Eve in order to serve us,settled in Our new " s More

by richinCHRIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2020 -

Heritage Honda Parkville responded

Richinchrist, thank you for your kind review; we are happy to pass along your comments to Gary here at Heritage Honda Parkville! We look forward to your next visit! Take care!

January 05, 2020

Bought 2 from Lou , fast and efficient. Goes the extra mike to make it happen. Will be back to buy another soon. Thanks Lou much appreciated. More

by Doug T
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Report | Print
Jan 06, 2020 -

Heritage Honda Parkville responded

Doug, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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