Heritage Honda Parkville

Erin was fantastic. She was just the right mix of letting you have time and space and still answering your questions and meeting your needs. you have time and space and still answering your questions and meeting your needs. More

They fit my car in for service within an hour and very professional. They did a great job of explaining everything. Thank you for everything! professional. They did a great job of explaining everything. Thank you for everything! More

Great experience. The rep was patient and helped me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me that price plus he gave me an additional 15% off as I had a coupon. I was very happy about that! He also answered some questions I had regarding oil changes and how to adjust mileage. More

Clean, well-run, communicative. A part ordered for my car came in apparently damaged. Rather than installing a less than perfect part, Mark let me know and ordered another. Took a little longer, but th car came in apparently damaged. Rather than installing a less than perfect part, Mark let me know and ordered another. Took a little longer, but that's fine by me. I appreciate the integrity. More

Erin Natzke, Awesome Sales Consultant Today, my family met an awesome sales consultant that was patient and understanding with the purchased we wanted to make. She told us about the vehic Today, my family met an awesome sales consultant that was patient and understanding with the purchased we wanted to make. She told us about the vehicle we were interested in; and, allowed us to take it for a test drive. Prior to the test drive, she noticed the tire check light was on, so she went inside to get a mechanic to check the tire; before, we took it on the road. I applauded her; because, safety is first. We purchased the vehicle, as a graduating present for my son. The entire team was wonderful at Heritage; however, if you ever need a car. Ask for Erin! More

Great experience at Heritage Honda! My husband and I were in and out very quickly when buying our 2020 Honda Pilot. Don Nixdorff was great to work with and made the experience quick and My husband and I were in and out very quickly when buying our 2020 Honda Pilot. Don Nixdorff was great to work with and made the experience quick and painless! Everyone was being mindful of social distancing and was also wearing masks. I would definitely recommend my friends and family to this dealership. More

Joe was extremely friendly and professional over the phone and through emails. We even started the negotiation process over the phone due to me working nights and limited childcare. So you could imagine phone and through emails. We even started the negotiation process over the phone due to me working nights and limited childcare. So you could imagine how upset I was when he basically wanted me to sign on the line for the sticker price of the car. Then he came back with only 400 off and that still was not close to what we discussed. Also, when I arrived he did build a rapport with me. Did not ask how I was doing or if I would like anything to drink etc. I even had my daughter with me and he could not even say “hello” to her. More

Have been going here for service since buying a Honda Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service at a fair price and my vehicle is always ready on time. More

The service center was clean, social distancing and the disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, exc disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, excellent, clear communication explanation of car service issues with my vehicle. Just Awesome! More

I have been taking my Honda Pilot to Heritage Honda Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. More