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Heritage Honda Parkville
Baltimore, MD
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,138 reviews
January 21, 2020
Great service, and great customer service. Ed was great to work with. He was very communicative and really took care of our car. Will definitely use again. to work with. He was very communicative and really took care of our car. Will definitely use again. More
by Kim Brown
Employees Worked With
Edward Jones
January 19, 2020
This is my 15th vehicle purchased from MileOne (the first in 2000) and 14th from Gary Burlage over the past 10+ years. Gary is an outstanding professional who has earned my business as well as that of my fam in 2000) and 14th from Gary Burlage over the past 10+ years. Gary is an outstanding professional who has earned my business as well as that of my family and friends. I drive 4+ hours round-trip from my current home to continue buying cars from him and avoid the hassles of car buying elsewhere. He is zero pressure, has a genuine interest in his customers, and has received many referrals from me over the years. The service department also has earned my business with competitive service rates and competent staff. Mark Sowder has been the "go to" person for our family for over a decade maintaining and repairing all of our vehicles. Definitely happy with Heritage Honda Parkville - keep up the great work! More
by JAL Navy
January 19, 2020
Prompt and courteous. Informative about the needed service. Worked with me to get the most important needs done first, in line with my budget. Showed personal interest. service. Worked with me to get the most important needs done first, in line with my budget. Showed personal interest. More
by jacquelyn.oldham
Employees Worked With
Robert Koski, Robert Lee
January 18, 2020
Terri was awesome. She really tried to make sure I didn’t leave without agreeing to a deal, and she increased my trade in value for my old car because I really wanted a specific color Clarity that they didn’ leave without agreeing to a deal, and she increased my trade in value for my old car because I really wanted a specific color Clarity that they didn’t have at the time. She checked in a few times my first year to make sure I was happy, and overall it was a great experience. I would recommend Honda Parkville to others. More
by Clarity2018
Employees Worked With
Terri Thompson
January 18, 2020
Joe Nagel was great to work with Joe was friendly and knowledgeable. He made sure I was comfortable with all of the car's features and even helped me with questions after the sale. Joe was friendly and knowledgeable. He made sure I was comfortable with all of the car's features and even helped me with questions after the sale. More
by Karen C
Employees Worked With
Joe Nagel, Robert Lee
January 18, 2020
The service rep was knowledgeable and precise on maintenance recommendations. In all the service was fast and done professionally. I was happy and I am sure the car was too. Thanks guys. maintenance recommendations. In all the service was fast and done professionally. I was happy and I am sure the car was too. Thanks guys. More
by davidaxe2001
Employees Worked With
Kimberly Brown, Garrett Powell
January 15, 2020
We did not expect to buy a car, but Gary was the supreme pro. Extremely knowledgeable and fun to work with. We will be back. pro. Extremely knowledgeable and fun to work with. We will be back. More
by Jan20
January 15, 2020
Stopped by dealer without an appointment to check a dash light “Emissions System Problem”. Robert Koski assisted me quickly! Sent me to waiting room & took the van back for check. Within 30 min - I was c light “Emissions System Problem”. Robert Koski assisted me quickly! Sent me to waiting room & took the van back for check. Within 30 min - I was checked out with appointment for repair - all under warranty. Very pleased with his professionalism & customer service! Great dealership! More
by 2goldens
Employees Worked With
Robert Koski
January 15, 2020
Ms. Dora Norman is such a great asset to your company ..... excellent customer service with every visit I’ve had at your establishment!!! Kimberly G ..... excellent customer service with every visit I’ve had at your establishment!!! Kimberly G More
by KimberlyMGough
Employees Worked With
January 14, 2020
Dropped my car off the night before so that they could evaluate the problem I was having. However I was informed that nothing was detected and so my day was wasted. But my service agent was very good and evaluate the problem I was having. However I was informed that nothing was detected and so my day was wasted. But my service agent was very good and I will definitely take back when it breakdown completely More
by Dalogan659
Employees Worked With
Bill Maurath
