Heritage Honda Parkville

As an older new car buyer, I appreciated the time that Gary in the sales department took to explain all of the new extras such as phone pairing and Apple play. For those of us who grew up driving stick wi Gary in the sales department took to explain all of the new extras such as phone pairing and Apple play. For those of us who grew up driving stick with AM radio, the world of driving has changed. Thanks for the update. More

I’ve been getting all of my cars service at this location for years excellent customer service not too long of wait & everyone is professional and friendly location for years excellent customer service not too long of wait & everyone is professional and friendly More

I cannot say enough about Lou Persico. He was very knowledgeable & personable. I would not hesitate to recommend Lou to my family and friends. Best experience ever in purchasing a used car. knowledgeable & personable. I would not hesitate to recommend Lou to my family and friends. Best experience ever in purchasing a used car. More

I had a very positive experience with Gary. He worked with my hectic schedule which I appreciated. It wasn’t until I brought my car home that I realized they had not been honest. I had been told the car with my hectic schedule which I appreciated. It wasn’t until I brought my car home that I realized they had not been honest. I had been told the car was in perfect condition but there is bumper damage that was not disclosed. It was not listed on the CarFax, nor was it disclosed by the dealership. This will be hundreds of dollars to repair on a newly purchased vehicle. Update 2/19/2020: I brought this to the attention of Gary and the management of Heritage Honda and they took the car in to fix the bumper free of charge. Gary was attentive and informative the entire way. I couldn’t endorse his business enough. More

Service was for a recall. The service depot was prompt Service was for a recall. The service depot was prompt with an appointment and the service staff was Very professional and helpful. Work was done wi Service was for a recall. The service depot was prompt with an appointment and the service staff was Very professional and helpful. Work was done within the time estimate. More

everything was excellent! engine light came ON and had to bring it back to the dealer. ed jones was the person approached me immediately. the car got fixed quickly and ed expla engine light came ON and had to bring it back to the dealer. ed jones was the person approached me immediately. the car got fixed quickly and ed explained well on what was wrong with the vehicle. More

Honda has always been my go to dealership. I speak Honda has always been my go to dealership. I speak highly of Heritage Honda to my friends and family also I recommend heritage for all of my maintena Honda has always been my go to dealership. I speak highly of Heritage Honda to my friends and family also I recommend heritage for all of my maintenance because they are efficient and professional! Thanks again Heritage Honda Raymond Booker More

Had a great service writer and car was ready when promised the shop had a good waiting area and good amenities. Had a ding fixed and the guy who did it was terrific promised the shop had a good waiting area and good amenities. Had a ding fixed and the guy who did it was terrific More

Service was handled in a professional manor.Gary was Service was handled in a professional manor. Gary was very personable and helpful. The transmission fluid flush was expensive the oil was a fair pri Service was handled in a professional manor. Gary was very personable and helpful. The transmission fluid flush was expensive the oil was a fair price. More

Ed took care of me promptly and professionally. He scheduled my appointment. And was there to greet me at that time. I would recommend him for great service award. scheduled my appointment. And was there to greet me at that time. I would recommend him for great service award. More