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Heritage Honda Parkville

Baltimore, MD

4.9
3,115 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,115 reviews

January 24, 2020

I purchased my 2nd vehicle from heritage Honda in parkville MD. The customer service was great and the salesperson, Neesha, Lightly, was able to answer my questions regarding the process. I strongly More

by arahimdad35
Recommend Dealer
Yes
Employees Worked With
Neesha Lightly
Jan 27, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

January 23, 2020

Very pleased with the service received. My advisor was thorough explaining everything he felt should be done to ensure my vehicle would operate at peak performance. More

by madmax
Recommend Dealer
Yes
Employees Worked With
Jeff Beck, Heritage Honda Parkville
Jan 23, 2020 -

Heritage Honda Parkville responded

Madmax, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 23, 2020

Service was excellent. Mark Sowder the service manager was very informative and helpful. Wait time was minimal less than 30 minutes. Will come here again. More

by Krzgrl
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 24, 2020 -

Heritage Honda Parkville responded

Krzgrl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 23, 2020

Everything is usually great. But, the last 3 times I have gotten service done, my car has come back with “check tire pressure” light on. More

by mbentzen21
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 27, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We're happy to help get this resolved for you.

January 23, 2020

Heritage Honda was WONDERFUL to my son. Tech advisor, Mark Sowder, addressed the battery issue my son was having at NO charge! In my own dealings with TA Sowder he has always been at the top of his game. More

by DGALES36
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 24, 2020 -

Heritage Honda Parkville responded

Dgales36, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 21, 2020

Thumping sound from tire I bought my car from this dealership two years ago, I always have my service done here and the associates are very professional and prompt. This time More

by bodymatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall recent service employee , Lou Persico
Jan 22, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

January 21, 2020

Gary was great. He was thorough and explained the features on the car. They took care of financing and getting us the best rate. Even got our tags while we were there. Thanks Heritage Honda! More

by kfdehoff
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan and Doug financing.
Jan 21, 2020 -

Heritage Honda Parkville responded

Kfdehoff, thank you for your kind review; we are happy to pass along your comments to Gary and the team at Heritage Honda Parkville! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 21, 2020

Great service, and great customer service. Ed was great to work with. He was very communicative and really took care of our car. Will definitely use again. More

by Kim Brown
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 22, 2020 -

Heritage Honda Parkville responded

Kim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 19, 2020

This is my 15th vehicle purchased from MileOne (the first in 2000) and 14th from Gary Burlage over the past 10+ years. Gary is an outstanding professional who has earned my business as well as that of my fam More

by JAL Navy
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sowder
Jan 20, 2020 -

Heritage Honda Parkville responded

Jal, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

January 19, 2020

Prompt and courteous. Informative about the needed service. Worked with me to get the most important needs done first, in line with my budget. Showed personal interest. More

by jacquelyn.oldham
Recommend Dealer
Yes
Employees Worked With
Robert Koski, Robert Lee
Jan 21, 2020 -

Heritage Honda Parkville responded

Hello Jacquelyn, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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