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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

February 26, 2020

Lou was fantastic to deal with and really worked with my wife and I to get the model and features we wanted with our Pilot. Highly recommend dealing with Lou, if you are in the market for a Honda. More

by Cuddy
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Edward Jones
Feb 28, 2020 -

Heritage Honda Parkville responded

Cuddy, thank you for your kind review; we are happy to pass along your comments to Lou at Heritage Honda Parkville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 26, 2020

Mark Sowder, my Service Advisor was extremely professional and knowledgeable! They handled my service and recent issue (hardly had issues with any of my 6 Hondas) quickly and efficiently! I woul More

by rod.donlon
Recommend Dealer
Yes
Employees Worked With
Mike Ademiluyi, Mark Sowder
Feb 28, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2020

It’s easy to schedule appointments that fit my schedule. The staff is friendly, knowledgeable and accommodating. The location at Harford Road and the Beltway couldn’t be any more convenient. More

by GT
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 26, 2020 -

Heritage Honda Parkville responded

Gt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

February 24, 2020

My salesman was the best . He was very knowledgeable and very patient with me. Joe the tech was cool person. Mr.Lee is smooth talker as general manager. I had the best team to help me ........Heritage Honda More

by Antonia
Recommend Dealer
Yes
Employees Worked With
Joe, the tech and justin, Todd Pegler, Joe Nagel, Edward Jones, Robert Lee
Feb 26, 2020 -

Heritage Honda Parkville responded

Antonia, we're happy to hear you had such a positive experience with Joe and our team! We hope to be of service to you again! Take care!

February 24, 2020

The service and customer relations is awesome. I highly recommend Heritage for professionalism and high quality satisfaction to all of their customers. Dora Norman is one of my favorite service advisors. H More

by Haroldajones25
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Feb 26, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff’s outstanding customer service! We value your business and look forward to your next visit! Take care!

February 24, 2020

This Dealership is friendly and always looking out for the customer. They inform you of the issues and don't try to up sale you. I have been to other dealerships., but they are the best. More

by JAMESWOODSON_1
Recommend Dealer
Yes
Employees Worked With
Robert, Koski
Feb 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership! We look forward to your next visit! Take care!

February 22, 2020

Mark was very helpful and has excellent customer service. Was a smooth transaction! I will be sure to come again if I ever need help. More

by Hynchris
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 24, 2020 -

Heritage Honda Parkville responded

Hynchris, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

February 22, 2020

My visit to the service department was excellent. I was greeted at the garage door. Immediately my advisor Robert Wiggington met me at the car and addressed my needs. Once we were seated at his desk Robert More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Feb 25, 2020 -

Heritage Honda Parkville responded

Maggie, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Safe travels!

February 22, 2020

Heritage Honda Parkville is great! I'm always in and out quickly. My service advisor, Robert Koski was wonderful. He explained things and went above and beyond. More

by Pilot15
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Feb 25, 2020 -

Heritage Honda Parkville responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful. We hope to be of service to you again! Take care!

February 21, 2020

Heritage Honda provided me with prompt and excellent service. My service rep was Bill Maurath and he was extremely helpful and he eased my mind regarding the cost of my repair. I always enjoy coming to More

by Jonetta.rowley
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Feb 24, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to Bill's outstanding service! Please let us know if there is anything else we can do for you; we are more than happy to help!

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