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Heritage Honda Parkville

Baltimore, MD

4.9
3,115 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,115 reviews

February 08, 2020

I had a very positive experience with Gary. He worked with my hectic schedule which I appreciated. It wasn’t until I brought my car home that I realized they had not been honest. I had been told the car More

by lbvt
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Charles
Feb 13, 2020 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We are glad you had such a positive experience with our Sales Associate, Gary Burlage, and we will be sure to share your kinds words with him. However, we sincerely apologize for any miscommunication or confusion that occurred in our Sales Department and any resulting inconvenience, as this was never our intention. We appreciate you taking the time to speak with Gary regarding the situation. As discussed, we are more than happy to address your concerns during your upcoming appointment. In the meantime, if you have any questions, please contact Gary at gburlage@mileone.com or 410.882.300 or our General Manager, Robert Lee, at rlee@mileone.com or 410.876.1540. Again, thank you for your time and consideration. We look forward to working with you soon.

February 07, 2020

Service was for a recall. The service depot was prompt Service was for a recall. The service depot was prompt with an appointment and the service staff was Very professional and helpful. Work was done wi More

by Susan.nuzzi
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Feb 10, 2020 -

Heritage Honda Parkville responded

Susan, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 06, 2020

everything was excellent! engine light came ON and had to bring it back to the dealer. ed jones was the person approached me immediately. the car got fixed quickly and ed expla More

by Leoh101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 07, 2020 -

Heritage Honda Parkville responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 05, 2020

Honda has always been my go to dealership. I speak Honda has always been my go to dealership. I speak highly of Heritage Honda to my friends and family also I recommend heritage for all of my maintena More

by Michael Booker
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 06, 2020 -

Heritage Honda Parkville responded

Michael, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2020

Had a great service writer and car was ready when promised the shop had a good waiting area and good amenities. Had a ding fixed and the guy who did it was terrific More

by Sammy
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 06, 2020 -

Heritage Honda Parkville responded

Hi Sammy, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

February 03, 2020

Service was handled in a professional manor.Gary was Service was handled in a professional manor. Gary was very personable and helpful. The transmission fluid flush was expensive the oil was a fair pri More

by Johngas1969
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
Feb 05, 2020 -

Heritage Honda Parkville responded

John, we appreciate your positive review about your recent experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

February 03, 2020

Ed took care of me promptly and professionally. He scheduled my appointment. And was there to greet me at that time. I would recommend him for great service award. More

by Mokgatla95
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 05, 2020 -

Heritage Honda Parkville responded

Hello, we're glad you had such a wonderful experience with us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

February 02, 2020

Me and my wife came in and bought a car for our son. The pricing was great and we got a very good deal. Our salesman Larry was very helpful and very knowledgeable about the product. The finance manager Sam More

by Williams2272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Horton , Sam Sarris , Larry Horton
Feb 04, 2020 -

Heritage Honda Parkville responded

Williams2272, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 01, 2020

Drove in from out of town for service for our Civic and experienced top notch service and hospitality. Exceeded all expectations at Parkville Honda. Thank you Ed!! More

by Bryan and Ashley
Recommend Dealer
Yes
Employees Worked With
Edward Jones
February 01, 2020

The staff here at Heritage Honda were so amazing, making my experience a blessing! So happy I came here to purchase my car. I’m Satisfied! More

by tmcginnis87
Recommend Dealer
Yes
Employees Worked With
Brandon Lindsey, Robert Lee, Lee Charles
Feb 04, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your wonderful comments about our staff! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!

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