Heritage Honda Parkville

I had a great experience working with Dominique he was knowledgeable and was very customer driven. He was new but very customer service focused and he helped put me in my new 2020 Honda Odyssey. Me and my knowledgeable and was very customer driven. He was new but very customer service focused and he helped put me in my new 2020 Honda Odyssey. Me and my family will be back to buy from this dealership again. I love the car and Jason was amazing when we came into the dealership he greeted us and gave us a good price we were sold after that More

Can't Stop Smiling in my New Car! There is an old adage that comes to mind: "Your smile is your logo. Your personality is your business card. How you leave others feeling after an inte There is an old adage that comes to mind: "Your smile is your logo. Your personality is your business card. How you leave others feeling after an interaction becomes your trademark." This could not be more accurate in describing my glowing experience at Heritage Honda Parkville dealership. When I say I experienced thoroughly positive interactions with the staff, I mean it. The entire process from beginning to end was smooth and customer driven. For starters, I had a great experience working with Dominique. He was a great listener and helped me find a car that I adore! He was knowledgable, professional, and personable. Justin the sales manager was fair in his price negotiation and worked to find the best deal possible. This transferred smoothly over to working in the Finance room with Sam. His kindness, knowledge and willingness to make the process go as smoothly as possible made it pleasurable to do business with them. I would give the dealership a score of 11 out of 10 if I could. Even being greeted momentarily by the general manager Peter was genuine and put my car buying anxiety at ease. Purchasing a vehicle can be a pretty stressful experience. Not so here at this location. All of these gentlemen working together made the experience as it should be: leaving me as the customer with a lasting impression that not only did I get the car I wanted that most suited my needs, but that I was respected and treated fairly in the entire process from beginning to end. I will definitely recommend this dealership to others and I will be back again for my future car buying and servicing needs. More

Very professional service. Rob Koski was informative, professional and a pleasure to work with. Services completed as expected and on time. Would recommend to others. professional and a pleasure to work with. Services completed as expected and on time. Would recommend to others. More

Once again, I’ve received professional service during my visit. I was informed of my situation and the difference choices I have to repair my vehicle visit. I was informed of my situation and the difference choices I have to repair my vehicle More

I was told the price of my run flat tire over the phone without the total cost. It was a $200 difference almost, luckily they send coupons. I only go here for tires. They don't wash ur vehicle. People r without the total cost. It was a $200 difference almost, luckily they send coupons. I only go here for tires. They don't wash ur vehicle. People r nice but the place is average. I don't really enjoy going. I prefer my dealer but they dont have Honda. More

The service was quick and efficient. The Service Adviser Tobert Koski explained the service that would be done and told how long it was going to be. Everything went as he said dd's. He was very polite an Tobert Koski explained the service that would be done and told how long it was going to be. Everything went as he said dd's. He was very polite and personable. I would give Robert 5 stars More

Brandon was amazing! He helped me find the perfect car for me. Very patient and caring when it came to working with him. Happy with my purchase!!! for me. Very patient and caring when it came to working with him. Happy with my purchase!!! More

Very Professional. Gary Burlage is the most professional, honest and sincere salesman we have probably ever encountered. Gary was extremely patient, and took the extra e Gary Burlage is the most professional, honest and sincere salesman we have probably ever encountered. Gary was extremely patient, and took the extra effort to be sure we could understand all the advanced technology. Heritage Honda is very fortunate to have Gary. We have purchased 12 new vehicles over the years and can honestly say this was by far the most pleasant car buying experience. Very impressed with everyone we came in contact with. Will definitely refer friends and family to Gary Burlage and Heritage Honda. More

Bill was very professional and showed Great Customer Service.... my experience was excellent. He kept me informed the entire time during service... My Experience with Heritage has been exceptional. Service.... my experience was excellent. He kept me informed the entire time during service... My Experience with Heritage has been exceptional. More

I always receive great service each time I bring my car in and this time was no different. Robert Wiggington was very helpful. No complaints. in and this time was no different. Robert Wiggington was very helpful. No complaints. More