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Heritage Honda Parkville
Baltimore, MD
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,138 reviews
May 05, 2020
Quick and Friendly! I purchased my car from a lease recently and was so happy to be working with Doug! He made the experience so fast and easy. He was also very transpare I purchased my car from a lease recently and was so happy to be working with Doug! He made the experience so fast and easy. He was also very transparent and honest about my financing options, which was refreshing and appreciated. More
by tatiana.chakko
Employees Worked With
Doug Mrockowski
May 01, 2020
Great price, fantastic salesman and finance manager. I have bought two Honda Pilot Elites here and both experience were terrific. Thanks to this great team. have bought two Honda Pilot Elites here and both experience were terrific. Thanks to this great team. More
by Rivka
April 30, 2020
Professional operation Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trus Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trustworthy. Great job all around! More
by Satisfied
Employees Worked With
Rob Koski
April 30, 2020
Outstanding service. Mark Bowden is the service manager I always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to hav always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to have my cars serviced at Heritsge Honda. More
by Chas
Employees Worked With
Mark Sowder
April 30, 2020
Dealership is very accommodating and quick. Made my appt online, service was complete by the time I requested. Only down side is the techs could have wiped off the hand prints on the hood of the vehicle. online, service was complete by the time I requested. Only down side is the techs could have wiped off the hand prints on the hood of the vehicle. More
by Hellen
Employees Worked With
Mark Sowder
April 29, 2020
My car stopped working in the parking lot at my vets. I was there with one of my dogs. I called the dealership for help. They advised it might be the battery or some other part. It was the battery and my c was there with one of my dogs. I called the dealership for help. They advised it might be the battery or some other part. It was the battery and my car was home to me in record time. More
by Plukesgirl
Employees Worked With
Edward Jones
April 29, 2020
Service Representative was very nice attending to my issue he followed up and checked and verfied my existing warranty. I am very happy for the service. issue he followed up and checked and verfied my existing warranty. I am very happy for the service. More
by Arpee68
April 29, 2020
Excellent service advisor Ed Jones exceeds the expectations (honesty, needs and service options) anyone customer would ever hope to receive. Me. Jones Please accept my thank you for your kind and expectations (honesty, needs and service options) anyone customer would ever hope to receive. Me. Jones Please accept my thank you for your kind and knowledgeable assistance. Ron Goldenberg More
by Rsgold1970
Employees Worked With
Edward Jones
April 27, 2020
The service team completed the tasks very quickly, gave me a coupon for being an essential employee, and didn’t scratch the paint on my pilot. me a coupon for being an essential employee, and didn’t scratch the paint on my pilot. More
by Bighenn
Employees Worked With
Robert Wiggington 5 Stars
April 27, 2020
Bought another vehicle from Heritage Honda. Charlotte Bought another vehicle from Heritage Honda. Charlotte Marcheck and Brian Ford were fabulous and instrumental in purchasing my new vehicle! Will buy Bought another vehicle from Heritage Honda. Charlotte Marcheck and Brian Ford were fabulous and instrumental in purchasing my new vehicle! Will buy another vehicle in future. More
by rschucker
Employees Worked With
Brian Ford , Charlotte Marsheck
