Heritage Honda Parkville

I went to this location today as a first time buyer with no credit as I am only 20 years old. Justin got me set up with a great sales representative, Charlotte. She was extremely helpful and understanding w no credit as I am only 20 years old. Justin got me set up with a great sales representative, Charlotte. She was extremely helpful and understanding with all of my concerns. Doug was a wonderful person to work with financially. He went out of his way to help me find the best loan I could. Great service experienced here. More

I took my car into the Heritage Service department to have new brake pads installed and the rotor, turned or cut. My service advisor was Robert Wiggington. He was courteous and helpful. He informed me th have new brake pads installed and the rotor, turned or cut. My service advisor was Robert Wiggington. He was courteous and helpful. He informed me that my work was done when finished. The service department was clean. More

Excellent team at heritage Honda Parkville. The team was about to find the problem within 3hours . Fixed it and my 2017 honda accord was ready to be picked up . about to find the problem within 3hours . Fixed it and my 2017 honda accord was ready to be picked up . More

Love this dealership, They are always polite, the service is great and the customer service is excellent. Always reliable and love the honesty and how they take care of my car. is great and the customer service is excellent. Always reliable and love the honesty and how they take care of my car. More

Customer Service Oriented Was very impressed with the personal touch Heritage Honda staff gave from the first contact regarding the inquiry to the personal video prepared by Er Was very impressed with the personal touch Heritage Honda staff gave from the first contact regarding the inquiry to the personal video prepared by Erin, to meeting Erin, Jason, and Doug. They all understood the process of buying a car especially when my previous car was totaled, but their friendly manner made it a pleasant ordeal. Thank you all! More

Courtney was very helpful & knowledgeable. She made my experience of buying a car pleasing. Definitely would purchase my next vehicle from heritage Honda. Sam in finance Dept was the Best. 👍🏾 experience of buying a car pleasing. Definitely would purchase my next vehicle from heritage Honda. Sam in finance Dept was the Best. 👍🏾 More

Well it was Ed at this dealership that made my service run smoothly. Going out of his was to help me get what was actually needed to be done. run smoothly. Going out of his was to help me get what was actually needed to be done. More

Happy customers. This is our 2nd vehicle purchase from Heritage. They have a huge selection of quality cars and we've been very satisfied with their prices and custome This is our 2nd vehicle purchase from Heritage. They have a huge selection of quality cars and we've been very satisfied with their prices and customer service. More

The service was excellent. However, I asked the service tech if masks were required,he said yes, and then I pointed out the customer in back of him, no mask. Observed this same customer walking all around tech if masks were required,he said yes, and then I pointed out the customer in back of him, no mask. Observed this same customer walking all around the showroom, no mask. While waiting for my car, I observed 3 employees,not social distancing, and not one wearing a mask. In fact they were in a very small room, with a window and very close to each other. I also took note, that not once did I see anyone wiping surfaces down. This is all clearly unacceptable at a business. I am disappointed with the management at this location for not taking all precautions to keep their customers safe. More

Exceptional customer service by my assigned Service Advisor (Mark Sowder). I also greatly appreciate the quick service turnaround time. I will definitely use this location again in the future. Thanks s Advisor (Mark Sowder). I also greatly appreciate the quick service turnaround time. I will definitely use this location again in the future. Thanks so much. More