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Heritage Honda Parkville
Baltimore, MD
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,138 reviews
June 25, 2020
They accomodate my request in a timely manner. Bill was able to explain thoroughly the needed maintenance for my car. He recommended me to complete the necessary maintenance as per standard. able to explain thoroughly the needed maintenance for my car. He recommended me to complete the necessary maintenance as per standard. More
by Melvin
Employees Worked With
Bill Maurath
June 25, 2020
My visit to the service department was great! Everything was explained and my Honda Care covered most of the expense! The dealership had appropriate social distancing enforce. was explained and my Honda Care covered most of the expense! The dealership had appropriate social distancing enforce. More
by wferg424
Employees Worked With
Bill Maurath
June 25, 2020
I was kept informed of the progress of my service while I waited. Comfortable accommodations. I was satisfied with my experience from start to finish. waited. Comfortable accommodations. I was satisfied with my experience from start to finish. More
by Real18k
Employees Worked With
Mark Sowder
June 24, 2020
They are more concerned about the safety of your vehicle in other to be in good shape. Their concerns is highly indelible and unbelievable. Thanks a lot. in other to be in good shape. Their concerns is highly indelible and unbelievable. Thanks a lot. More
by oaolowe
Employees Worked With
Garrett Powell, Mark Sowder
June 24, 2020
Robert has excellent customer service skills. I would 100% recommend him as your service advisor. Best customer experience I have had in quite some time 100% recommend him as your service advisor. Best customer experience I have had in quite some time More
by JennB
Employees Worked With
Robert Wiggington
June 22, 2020
2015 Honda Fit Great customer service. Needed break work in addition to oil change. Bill Maurath was very thorough and even gave a little discount, which was wonder Great customer service. Needed break work in addition to oil change. Bill Maurath was very thorough and even gave a little discount, which was wonderful considering I hadn't worked for 3 months due to the Covid pandemic. I definitely recommend them and would have no trouble going back to this dealership. More
by donnalou62
Employees Worked With
Bill Maurath
June 20, 2020
The staff was very nice and accommodating I would definitely go back! They did not push new services on me and was great with my car! definitely go back! They did not push new services on me and was great with my car! More
by Kimberlywalsh420
Employees Worked With
Actually I can’t remember the guys name but he sat at the seat in the service dept he was a great guy, Mark Sowder
June 19, 2020
Great sales person and staff , pleasant atmosphere but my biggest takeaway was the ease of which they set up my financing that fit my budget , they never made me feel that we couldn’t get a deal done , plus biggest takeaway was the ease of which they set up my financing that fit my budget , they never made me feel that we couldn’t get a deal done , plus the truck was in great shape ready to go , I highly recommend this dealership! More
by Kbaker
Employees Worked With
June 18, 2020
2020 Honda CR-V Great customer service and attention to detail. Took the necessary time and effort to get me the car I wanted. Keep up the great work. Great customer service and attention to detail. Took the necessary time and effort to get me the car I wanted. Keep up the great work. More
by edjecelin
Employees Worked With
Counselor and Branch, Joe Nagel, Lee Charles
