Heritage Honda Parkville

Am very satisfied with my first interaction with Ed Jones as my Advisor. He was very knowledgeable, compassionate & understanding of my needs. He is an asset to Honda and thank you for the stellar service. as my Advisor. He was very knowledgeable, compassionate & understanding of my needs. He is an asset to Honda and thank you for the stellar service.. More

I am pleased with the services I receive from from Heritage Honda located in Parkville, Maryland. My relationship with ghd dealership began over four years ago when I wanted to purchase a vehicle. I Heritage Honda located in Parkville, Maryland. My relationship with ghd dealership began over four years ago when I wanted to purchase a vehicle. I bought a 2011 Honda Pilot from them. Needless to say that I got an awesome deal. My vehicle gets serviced there too. They havd done well by me. I recommend them to anyone who wishes to buy a vehicle or needs their vehicle serviced. More

I was greeted by Rob Koski.He was very friendly,exceptionally knowledgeable,and reassuring about the work I needed.Rod is a definite asset to Heritage. friendly,exceptionally knowledgeable,and reassuring about the work I needed.Rod is a definite asset to Heritage. More

So far, so good .. thanks to Steven Berman for taking care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing More

Erin, thank you for making my 2 day vehicle transaction a pleasant one. On the 1st day I visited.. Tuesday 10/13 You went above and beyond to get me the best price for the vehicle I wanted. At the end of a pleasant one. On the 1st day I visited.. Tuesday 10/13 You went above and beyond to get me the best price for the vehicle I wanted. At the end of the night and once I secured financing from my bank, I was then introduced to your manager. He came off as very rude and standoffish, especially after I declined to do financing through the dealership as he suggested because I was already approved from my bank. I definitely left the dealership contemplating if I should even return and complete my purchase. Day 2, Thursday 10/15: Erin you were awaiting my arrival and quickly started on my paperwork and even had my car sent to get detailed well before I arrived! I really appreciated that since I live over and hour away. We finished the paperwork pretty quickly! I was very happy. Although the business center was a little busy tonight and I waited for an extended period of time, I actually didn’t mind because you kept me informed the entire time and apologized for the wait. Once I made it into the business center, Jimmy Lowry completed my purchase within 25 minutes! THANK YOU ERIN AND JIMMY FOR MAKING MY EXPERIENCE WITH THE HERITAGE FAMILY A MEMORABLE ONE! Thank you both for your patience and hospitality. -Tare W. More

The service center has always been awesome. My service guy was really nice, helpful and personable! He was knowledgeable and helpful and I would like to have him help me again! guy was really nice, helpful and personable! He was knowledgeable and helpful and I would like to have him help me again! More

Gary Barlage is the best car salesman ever. He is honest, works hard for you and is the ONLY person I buy cars from! Don't buy cars from ANYONE ELSE! HOWEVER, I DID NOT LIKE THE SALES PITCH AT THE END, works hard for you and is the ONLY person I buy cars from! Don't buy cars from ANYONE ELSE! HOWEVER, I DID NOT LIKE THE SALES PITCH AT THE END, that made a simple transaction TAKE THREE HOURS. NOT GARY'S FAULT. MANAGEMENT'S FAULT. Trying to get more money out of us. WE almost left, if it was not for Gary. Enough already. More

I just want to know how mant people come in for just an oil change with extremely low mileage and walk out of there needed more stuff done and spending way more money? Its never just an oil change! My se oil change with extremely low mileage and walk out of there needed more stuff done and spending way more money? Its never just an oil change! My serviceman Rob was excellent though More

Ms Spells was very helpful and mad my experience great. This was my 1st time buying from a dealer and I was very excited and was not let down. Supervisor name just almost ruined my 1st experience, he was r This was my 1st time buying from a dealer and I was very excited and was not let down. Supervisor name just almost ruined my 1st experience, he was rude and nasty to my family and almost lost a customer for Ms Spells. More

Gary is a great salesman. No pressure. Honest. Sensitive to a customers needs. And budget. Not many salesman like him left.lots of integrity and character. to a customers needs. And budget. Not many salesman like him left.lots of integrity and character. More