Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Parkville
Baltimore, MD
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,138 reviews
July 11, 2020
Convenient quick service. Ed, my service advisor thoroughly explained service performed on my car and provided nice receipt/documentation. I would definitely use Heritage Honda Parkville again. thoroughly explained service performed on my car and provided nice receipt/documentation. I would definitely use Heritage Honda Parkville again. More
by rls
Employees Worked With
Edward Jones
July 09, 2020
Rip Off This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try to buy back your care, even if you don't want to sell. You will use your personal information, from your service visit, to do that. More
by customer 1
July 09, 2020
Excellent service from Heritage and Rob Koskie once again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! More
by Chris
Employees Worked With
Rob Koskie
July 07, 2020
I have always found the employees at Heritage Honda Parkville to be friendly and professional. Service on my vehicle was done in the approximate timeframe I was given. Parkville to be friendly and professional. Service on my vehicle was done in the approximate timeframe I was given. More
by Linda
Employees Worked With
Edward Jones
July 07, 2020
Parkville Honda has very friendly staff. They have done a great job with social distancing the waiting area. I also purchased my truck from this location. great job with social distancing the waiting area. I also purchased my truck from this location. More
by hangtight
Employees Worked With
Mark Sowder
July 05, 2020
Liars Don't trust these people. I got burned here when shopping for a new Honda, and you will too. Internet Sales Manager Jason Davis promised me a certai Don't trust these people. I got burned here when shopping for a new Honda, and you will too. Internet Sales Manager Jason Davis promised me a certain out the door price over the phone, and when I showed up in person the price was suddenly $2,000 higher. Eventually, they admitted they had promised me a lower price over the phone, but said they would be charging $400 more because they added "accessories" to the car. To top it all off, after promising at first that I'd be in and out in less than two hours, they told me that wouldn't be possible--after I had already spent over an hour haggling over a price that had already been agreed on in advance. Promises made, promises broken. Save yourself the trouble and go somewhere else. I did, and I'm very happy in my new Honda from Ourisman of Tysons. More
by disappointedcustomer
Employees Worked With
Jason Davis
July 05, 2020
Andy Ilko was my sales guy excellent customer service. Everyone in this place are very nice and well make sure you leave happy .I would refer all my friends and family. Everyone in this place are very nice and well make sure you leave happy .I would refer all my friends and family. More
by Q
Employees Worked With
Andy IIko, Doug Mrockowski
July 02, 2020
Very please with work, multi point service done, shuttle driver very friendly and professional, advisor was very helpful, everything completed in expected time frame. Thanks driver very friendly and professional, advisor was very helpful, everything completed in expected time frame. Thanks More
by apadmoo1
Employees Worked With
Mark Sowder
