Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Fast, friendly service! I also appreciate that I was given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. Highly recommend! More
Excellent customer service. Robert W greeted me and everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees tak everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees take the cleanliness and the wearing of face coverings seriously which made me feel extremely comfortable. More
This dealership is so great to work with. Everyone is so friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! More
I bought my first car at this dealership when I first came here to the United States. Fast forward a couple years, I decided to upgrade my car. I went to this dealership again and just like the first tim came here to the United States. Fast forward a couple years, I decided to upgrade my car. I went to this dealership again and just like the first time, I was treated well by the staff. Oz Khan and Rob Jacobson were the people who worked with me. They were very helpful and patient. They guided me through the entire process, answered all my questions, and did their best to meet the payment that I wanted for the car. I left the dealership a happy customer with a brand new car. When it is time to upgrade my car again in the future, I will not hesistate to consider this dealership again. Thank you Heritage Honda Parkville. Thank you Oz Khan and Rob Jacobson. More
Great Experience. I bought an HRV in June and it was totaled 4 weeks later. Came into replace and Don took the stress out of it and thoroughly showed me the features of my replacement vehicle. Great sal totaled 4 weeks later. Came into replace and Don took the stress out of it and thoroughly showed me the features of my replacement vehicle. Great salesman and genuinely nice guy. More
The service was great. It was completed in the time that I was told it would take. Ed Jones was quite pleasant and professional. The waiting area was clean and social distancing was possible. I was told it would take. Ed Jones was quite pleasant and professional. The waiting area was clean and social distancing was possible. More
Brought my daughters car in for warranty service. Couldn’t be more pleased with the Heritage Honda team. Would definitely recommend buying your next vehicle here Couldn’t be more pleased with the Heritage Honda team. Would definitely recommend buying your next vehicle here More
This dealership made my first car buying experience very pleasant. I was a little nervous going in but they made sure all questions were answered and explained everything! pleasant. I was a little nervous going in but they made sure all questions were answered and explained everything! More
Service Appt for Honda Fit Was able to make a service appointment for a day and time that was convenient. I was treated kindly and because there was no issue found with the car, Was able to make a service appointment for a day and time that was convenient. I was treated kindly and because there was no issue found with the car, I was not charged for the diagnostic test. Very reasonable service and Mr. Ed Jones was friendly, professional, and fair. Was a great experience dealing with the service department and gave me peace of mind that there's no issues with the car. Will likely be back for future service needs. More
I purchased my CRV there 4 years ago and have been happy with the service over multiple visits. I was treated well and appreciated the care that was taken to provide the service I requested. with the service over multiple visits. I was treated well and appreciated the care that was taken to provide the service I requested. More