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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

July 27, 2020

Fast, friendly service! I also appreciate that I was given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. More

by Jpreller
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jul 28, 2020 -

Heritage Honda Parkville responded

Hi Jpreller, thank you so much for your positive comments about Heritage Honda Parkville! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 24, 2020

Excellent customer service. Robert W greeted me and everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees tak More

by psparks626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Whittington
Jul 26, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2020

This dealership is so great to work with. Everyone is so friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! More

by Hindyabramson
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Koski
Jul 25, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2020

I bought my first car at this dealership when I first came here to the United States. Fast forward a couple years, I decided to upgrade my car. I went to this dealership again and just like the first tim More

by Dwight
Recommend Dealer
Yes
Employees Worked With
Oz Khan, Rob Jacobson
Jul 23, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2020

Great Experience. I bought an HRV in June and it was totaled 4 weeks later. Came into replace and Don took the stress out of it and thoroughly showed me the features of my replacement vehicle. Great sal More

by Barclayjm1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nixdorff
Jul 23, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 18, 2020

The service was great. It was completed in the time that I was told it would take. Ed Jones was quite pleasant and professional. The waiting area was clean and social distancing was possible. More

by spsessomes
Recommend Dealer
Yes
Employees Worked With
Edward Jones, Edward Jones
Jul 20, 2020 -

Heritage Honda Parkville responded

Spsessomes, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 18, 2020

Brought my daughters car in for warranty service. Couldn’t be more pleased with the Heritage Honda team. Would definitely recommend buying your next vehicle here More

by Tony P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jul 20, 2020 -

Heritage Honda Parkville responded

Tony, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

July 17, 2020

This dealership made my first car buying experience very pleasant. I was a little nervous going in but they made sure all questions were answered and explained everything! More

by Imani
Recommend Dealer
Yes
Employees Worked With
Courtney Spells, Doug Mrockowski
Jul 20, 2020 -

Heritage Honda Parkville responded

Imani, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

July 17, 2020

Service Appt for Honda Fit Was able to make a service appointment for a day and time that was convenient. I was treated kindly and because there was no issue found with the car, More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jul 20, 2020 -

Heritage Honda Parkville responded

Leigh, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 16, 2020

I purchased my CRV there 4 years ago and have been happy with the service over multiple visits. I was treated well and appreciated the care that was taken to provide the service I requested. More

by Janecarrollbohlen
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jul 20, 2020 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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