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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

September 01, 2020

Very well run, organized process. Greeted at the door, kept apprised of the steps in the process. All questions answered. No pressure. Recommend as a good place to purchase a vehicle. More

by alexafaraday
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Heritage Honda Parkville responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 27, 2020

She is so nice Very beautiful very kind awesome and she was very helpful to us she was very kind to me she is so pretty Thank for helping me More

by RAVINDER SINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Heritage Honda Parkville responded

Ravinder, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2020

Felt like we were treated as royalty throughout the process from initial contact to vehicle delivery, all virtually until taking delivery at dealership five days later! More

by RichardY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Councill, David Branch
Aug 30, 2020 -

Heritage Honda Parkville responded

Richard, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!

August 25, 2020

I had an amazing experience with Erin when trading in my car. She helped me make sense of the trade in. Brian & Todd were great as well More

by briona91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler, Oz Khan, Bryan Ford
Aug 30, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found Erin and our team here at Heritage Honda Parkville so helpful! Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2020

Five stars to this dealer but 10 stars to ken Davis who was the man who helped me and my wife with everything ken Davis has a great attitude and customer service When i was on the phone with him I could te More

by Cacere_0906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Doug Mrockowski
Aug 30, 2020 -

Heritage Honda Parkville responded

Thank you for sharing your response to Ken's outstanding customer service!
 We look forward to your next visit! Take care!

August 24, 2020

I felt very comfortable talking with Gary Burlage. No pressure just conversations and Gary focusing on what I was looking for in a vehicle. Gary is a pleasure to talk with. More

by Chagy1224
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, Erin Pless
Aug 28, 2020 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Safe travels!

August 23, 2020

Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More

by Rick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Koski, Tim Hardiek
August 22, 2020

Rob was very helpful and informative with my services. I needed tires and he helped me a lot with choices of the tires to get More

by Butlercm86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Aug 25, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

August 21, 2020

Edward Jones really took care of my car! I have never been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything wa More

by Viepnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Aug 25, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2020

My experiences with Gary In sales and Doug in finance were seamless. Service and professionalism were top notch, and each were knowledgeable and informative without being pushy. High marks for both. More

by Wetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski
Aug 23, 2020 -

Heritage Honda Parkville responded

Hi Wetzel, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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