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Heritage Honda Parkville
Baltimore, MD
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,138 reviews
September 18, 2020
Brought the car in for regular maintenance service. Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I wa Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I was amazed at the turn around time. Superb! More
by btaneyhill
Employees Worked With
Bill Maurath
September 15, 2020
Erin was extremely friendly, well knowledgeable and made the car buying process smooth and pleasurable. I will recommend her to anyone looking to buy a new car. the car buying process smooth and pleasurable. I will recommend her to anyone looking to buy a new car. More
by O.Shortjr
September 12, 2020
Erin was the best she made my experience great I got a nice car that I am now in love with thanks Erin!!! Thank you! nice car that I am now in love with thanks Erin!!! Thank you! More
by Raynathan2212
Employees Worked With
September 10, 2020
overall good experience. sales associate is nice and trying to explain all the technical features on the car. it took little longer but went smoothly. trying to explain all the technical features on the car. it took little longer but went smoothly. More
by misterpramod
September 09, 2020
I would highly recommend the good folks at Heritage Honda and particularly sales associate Lou Persico to anyone looking to purchase either a new or used vehicle. The customer service Lou provided me was top and particularly sales associate Lou Persico to anyone looking to purchase either a new or used vehicle. The customer service Lou provided me was top-notch. Originally, I had no intention on purchasing a vehicle when I planned my visit to Heritage Honda but after my interaction with Lou Persico, I started to realize their was a strong possibility I could drive off the lot that night with a new vehicle. One of the great things about Lou is the level of communication. He's as real as they come. You always know what's going on and where you stand. Lou did not once pressure me in hopes of making a deal for his benefit. Instead, I told him what I was looking for and where I wanted to be price wise and he accommodated me. What I enjoyed most about Lou is even after I purchased my vehicle, he still touched base with me to see how everything was going. That told me I wasn't just a sell to him but rather a customer of his that he truly appreciated doing business with. What makes Heritage Honda stand out as a dealership is the number of people I came across willing to assist me on behalf of Lou. I had a few things I was suppose to receive for my vehicle and Lou wasn't able to personally be there to accommodate me. However, between the Service Department, the Parts Department and the Sales Department everyone worked together while treating me like royalty. Lou made them aware as to why I was there and they took care of EVERYTHING in Lou's absence. Again, if you're in the market for a vehicle whether new or used, please consider Heritage Honda Parkville and ask for Lou Persico. Purchasing a vehicle shouldn't be a stressful experience. Give Lou Persico a chance to work with you. You are dealing with the best in the business. PS-and don't forget your mask. More
by Korrey B.
Employees Worked With
Sam, Dallas, and Mark in the Service Department. , Lou Persico
September 08, 2020
I was so pleasantly surprised by my entire experience at Heritage Honda! I could tell right away after meeting Dominique that he was a genuinely nice guy. He was very knowledgeable about the car and didn’t Heritage Honda! I could tell right away after meeting Dominique that he was a genuinely nice guy. He was very knowledgeable about the car and didn’t try to upsell me on something I wasn’t interested in. The negotiation for the price of the car was very easy and we only had to go back and forth 2 times to make the sale happen. He also set my CRV up with the custom settings and connected my phone for me before I drove off in my new CRV, I would 100% recommend him to someone looking for a Honda! More
by TiffaniD
Employees Worked With
Dominique Cunningham
September 06, 2020
Excellent service! Ken Davis was very helpful, and didn't waste my time with the usual run around. I would definitely recommend him to someone looking to buy a Honda! waste my time with the usual run around. I would definitely recommend him to someone looking to buy a Honda! More
by Happy Honda owner
September 03, 2020
I have purchased four vehicles from Heritage Honda Parkville, two in the last month and all from Gary Burlage. Each and every purchase with Gary has been wonderful. Working with the dealership gen Parkville, two in the last month and all from Gary Burlage. Each and every purchase with Gary has been wonderful. Working with the dealership generally has been a pleasure. Rest assured we will return when we need another vehicle. See Gary!!!! More
by michelegerman
September 03, 2020
Absolutely felt comfortable and at ease during the entire process. Sales associate Gary Burlage was great. Will return, definitely. Purchased AutoArmor, which was a plus, much needed. process. Sales associate Gary Burlage was great. Will return, definitely. Purchased AutoArmor, which was a plus, much needed. More
by Happy and Satisfied
Employees Worked With
September 02, 2020
I called Heritage Jeep and talked with my former sale person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be conn person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be connecting me. Less than 10 minutes, I received a phone called from Ms. Erin Natzke about my plans. I told her that I was looking for 2020 Honda Civic Sport Hatchback. She informed me that they have the vehicle that I was looking for. I stopped by Heritage Honda and met with Ms. Erin; she demonstrated great customer service skills and she assisted with the process of getting me into this vehicle. The process went well, and I came around with a brand-new Honda Civic Sport Hatchback. Thanks again Ms. Erin N for your support in the transaction. More
by Mr. M
