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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

September 25, 2020

Erin Natzke was Awesome . She was very helpful answering all questions I had about purchasing my Acura. I would definitely recommend her and use this dealership in the future. I was her Lucky 25 More

by ebjr2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2020 -

Heritage Honda Parkville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Erin. Have a great day!

September 25, 2020

I would like to say how Awesome Erin Natzke is!!!! She was such a HUGE help to me when I was purchasing my car!!!!! I explained what I wanted and she delivered! I got everything I wanted and walked away v More

by Lucky Girl
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

September 24, 2020

Friendly costumer service I was in and out, very Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future More

by Cmsydnor1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Sep 28, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 23, 2020

Customer service is beyond amazing. This is the only place I will ever come to for a car and service needs! Not only was I greeted and asked if I needed anything like a bottle of water, they were very p More

by Hweller722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Doug Mrockowski
Sep 24, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

September 22, 2020

Very happy with my experience. Dominique was very helpful- listened to my needs and found me the best car. Go see Dominique He will take care if you More

by Allison58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Dominique Cunningham
Sep 24, 2020 -

Heritage Honda Parkville responded

Allison, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

September 22, 2020

Deanna couldn't have been nicer - personal service for a recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service More

by mike.papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Sep 24, 2020 -

Heritage Honda Parkville responded

Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

September 22, 2020

I received an oil change, brake fluid exchange, and an overall check of my vehicle. I don’t have any complaints with the service department. More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
September 18, 2020

Don was fantastic to work with, he made the entire process as smooth and comfortable as possible. We never felt pushed and he was able to get us into car we love. More

by Mattward1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nixdorff
September 18, 2020

The best service advisor that I have had since I have gotten my new car I would recommend him to anybody with a Honda thanks rob More

by Lachele.holcombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
September 18, 2020

I experienced courteous service from Mark and other service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail wha More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
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