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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

September 27, 2020

Rob Koski-Service Advisor was very Friendly, Polite & Knowledgeable. He explained everything that needed to be done & why in the beginning & at the end he explained what was done & what needed to be done More

by Sharon.a.parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Sep 28, 2020 -

Heritage Honda Parkville responded

Sharon, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

September 26, 2020

Was very professional and answered all inquires. Provided us with what we wanted without a hassle. It was the second vehicle we have purchased there and we are very satisfied with everyone there. It was a pl More

by emel3066
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Doug Mrockowski
Sep 28, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2020

I had the best experience possible and the best car salesman Lou Persico. I would highly recommend to everyone about getting a car from them. More

by Jsevison88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Sep 28, 2020 -

Heritage Honda Parkville responded

Hello, we're glad you had such a wonderful experience with Lou! Thanks again for the recommendation, and have an amazing day!

September 26, 2020

Very helper, knowledgeable about the product willing to work with, and very polite. Was good at keeping a pleasant conversation and atmosphere. Was able to talk with for a couple hours. More

by Calistaballinger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xias, Lee
Sep 28, 2020 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2020

Erin Natzke was a great sales person. She was very friendly, did a great job showing features of two different models I was interested in. I like to do my homework and after returning a week later, sh More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lowry, Oz Khan
Sep 28, 2020 -

Heritage Honda Parkville responded

Sandy, we're happy to hear you had such a positive experience with Erin and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2020

This was my first time buying a vehicle and Erin was very helpful and nice and guided me through the entire process. She was very patient and kind and answered all my questions! More

by barryhuang1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found Erin here at Heritage Honda Parkville so helpful during your first car buying experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2020

Can’t say enough good things about her she helped me through the process so much! So Much patient and knowledgeable, will definitely come back to get my next car from her! More

by Chaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2020 -

Heritage Honda Parkville responded

Chaley, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

September 25, 2020

I had a great experience buying a new Civic from Erin at Heritage Honda in Parkville. The customer service was excellent and I will buy from them again in the future. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
Sep 28, 2020 -

Heritage Honda Parkville responded

Congratulations on your new Civic! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 25, 2020

Had a wonderful experience at Heritage Honda Parkville today. Our salesman, Andy Ilko was top notch. He was very personable and didn’t treat us like we were just another sale. Business Manager, Todd Pegle More

by donnalou62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Andy IIko
Sep 28, 2020 -

Heritage Honda Parkville responded

Donna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 25, 2020

Gary was informative, patient and took the time to explain all of the nuances of the new CRV during the test drive and after the purchase that my daughter purchased. More

by rlmowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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