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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

September 30, 2020

Erin Natze was a pleasure to work with. She was very knowledgeable and answered all of my questions. The process of purchasing a new vehicle went very smoothly and hassle-free with her. She worked with More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lowery
Oct 01, 2020 -

Heritage Honda Parkville responded

Sandy, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We strive to deliver a great experience to all of our valued guests. Reviews like yours help us to continually improve. We hope to be of service to you again! Have a great day!

September 30, 2020

She's very nice and has very good manners, and she helped with everything we needed. She has good customer service skills. I would definitely recommend her. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2020 -

Heritage Honda Parkville responded

Jose, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

September 29, 2020

Waiting time was double than other branches. Took me 2 hrs and 30 mins. My advisor wasn't available after my car was done but Mr. Jones was nice to help me out More

by EMLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 01, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

September 29, 2020

Gary was great to deal with, I couldn't ask or want a more down to earth guy. He went over and beyond my expectations. Gary took care of business politely and professionally in an honest and precise mann More

by wmt.vickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2020

Great people work at this dealership! I have no hesitation about referring people to Heritage Honda of Parkville! They are reasonable when negotiating, friendly and knowledgeable! More

by Caponiti1619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Doug Lamkin
Oct 01, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Heritage Honda Parkville!

September 28, 2020

Came in for service on our 2013 civic. I say our as this was my daughter's car. We were contacted by Lou Perisco for a possible trade in or upgrad. We had previously been thinking about this. He answere More

by L.W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Bill Maurath, Doug Mrockowski
Sep 30, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2020

Mihail "Mike" Tomazos in financing was great to work with. He was flexible, knowledgeable and patient with the questions we had about the process. He also made the often-intimidating closing process fee More

by mmanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mihail Tomazos
Sep 30, 2020 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 28, 2020

My experience at Heritage Honda Parkville was excellent! My sales consultant, Lou Persico, did a great job all around finding the car that I bought and answering any questions that I had. I plan to return More

by Ann
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Sep 30, 2020 -

Heritage Honda Parkville responded

Ann, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2020

Larry Horton was a very thorough salesman. He answered every question we had and also helped us with any requests we had. Larry was very friendly and very personable. I will recommend anyone looking to pu More

by Glittergirl72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Horton
Oct 01, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2020

Both Larry and Doug were EXCELLENT!!!! They made my car buying process extremely easy. I would recommend them to anyone!!! Thanks guys!! Im so happy with my purchase. More

by Keshelle.owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Horton, Doug Mrockowski
Oct 01, 2020 -

Heritage Honda Parkville responded

Keshelle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

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