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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

October 04, 2020

Heritage is a Great place to buy a car. I highly recommend. The people are great & we adored our salesman Gary! It was a great experience! The place was really clean and comfortable! More

by Jay and Rach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Heritage Honda Parkville as your first choice for service! Take care!

October 04, 2020

Gary is awesome. Buying a car from heritage has always been super pleasant and easy. All of the staff is friendly, and makes sure you’re comfortable with your purchase. More

by Hfizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your great review. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville! Take care!

October 04, 2020

Thanks Erin for all your help and answering hours of questioning. You know your cars! It was truly a great experience..and I love my new car! More

by Heidi.fugate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new car! Thank you again for the great review! Take care!

October 03, 2020

Mohammad was my car dealer and Doug was the financial manager. Mohammad was very polite, easy to work with, straightforward, and proactively helpful. Doug was very kind, easy going and inviting, and stra More

by Shehzad Waseem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad, Doug Mrockowski
Oct 07, 2020 -

Heritage Honda Parkville responded

Shehzad, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2020

I was able to purchase my very first NEW CAR thanks to Courtney Spells. She was so professional from the time I walked in the door, until the time I left . She was patient , knowledgeable , engaging, and More

by sewellebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
India , Courtney Spells
Oct 07, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback and congratulations on your new car! We hope to be of service to you again in the future. Have a wonderful day!

October 03, 2020

I have been coming to heritage since the 90’s. Wouldn’t go anywhere else. Best service and pricing around. Got a bunch of stuff done to my car and was out in 2 hours More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 07, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We're looking forward to your next visit with us! Have a wonderful day!

October 02, 2020

Miscellaneous charges are not reasonable and other charges they don’t make much sense to average customer like me. They are all over the place. More

by Joowiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
September 30, 2020

Always excellent customer service, Gary Burlage outstanding customer service was amazing. I was in and out and arrived after 5pm overall great place great staff More

by L.weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler
Oct 01, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2020

Outstanding service. Representatives were responsive and very helpful. Quickly diagnosed the problem and made the necessary repairs. Shuttle service to and from my home was timely and convenient. More

by bdee57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 01, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

September 30, 2020

Gary is the best salesman ever. I will always use him for my car needs. He has sold me three vehicles in the past 20 years and he has treated me great. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful. We hope to be of service to you again! Take care!

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