Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Erin is very easy to work with, and she did not make me feel pressured in any way. She listened to my concerns and answered any questions I had. James is very knowledgeable and made the financing process v feel pressured in any way. She listened to my concerns and answered any questions I had. James is very knowledgeable and made the financing process very easy and smooth. More
My sales person Erin Natzke was courteous, knowledgeable, professional and friendly. She took the time to understand my needs before proceeding to explain the features of the vehicle. She also talked up th professional and friendly. She took the time to understand my needs before proceeding to explain the features of the vehicle. She also talked up the dealership by mentioning that they have an excellent service department. I will definitely recommend Ms. Natzke to my friends whenever they are in search for a vehicle. More
I really wasn't planning on buying a car, I went in to see if anything caught my eye. needless to say with the exceptional knowledge and patience if Larry, I had to purchase my dream vehicle. "honda Pilot see if anything caught my eye. needless to say with the exceptional knowledge and patience if Larry, I had to purchase my dream vehicle. "honda Pilot" My finance person Doug was so informative and answered all my questions and made this car buying process smooth. I will not go ANYWHERE else to purchase a vehicle for me and my children! More
Courtney was my sales consultant. She accommodated my request to do most of the transaction outside, rather than inside the dealership office, so I could feel more comfortable about reducing my risk of e request to do most of the transaction outside, rather than inside the dealership office, so I could feel more comfortable about reducing my risk of exposure. More
Erin and this dealership are top notch. Erin was very informative, knowledgeable and thorough in her explanation of the Honda CR-V. The dealership manager David was very personable and kind. I would reco informative, knowledgeable and thorough in her explanation of the Honda CR-V. The dealership manager David was very personable and kind. I would recommend Erin as an excellent salesperson who truly believes in the Honda brand. What more could you want. More
Gary Burlage is an amazing car salesmen. He takes time and listens to what you want and provides it to you! This was the fourth car that I have bought from him since February 2010. As long as he’s selling and listens to what you want and provides it to you! This was the fourth car that I have bought from him since February 2010. As long as he’s selling, I’ll buy from him. Jimmy Lowry made signing the paperwork effortless and easy. I live 2 hours away and driving to work with Gary makes it all worthwhile. More
I purchased a used vehicle on Saturday before last. The vehicle is having issues already. Justin Skinner has responded promptly and tried to be helpful. But the dealership has promptly began to provide po vehicle is having issues already. Justin Skinner has responded promptly and tried to be helpful. But the dealership has promptly began to provide poor service. More
His name is Ed Jones. He had great customer service skills. Very honest and informative. Gave me a clear run down of my car and even a discount. skills. Very honest and informative. Gave me a clear run down of my car and even a discount. More
My first interaction with Heritage. Nice atmosphere and everyone I dealt with was pleasant and helpful. I didn’t visit with the intention of making an immediate purchase, but after some looking around, cha everyone I dealt with was pleasant and helpful. I didn’t visit with the intention of making an immediate purchase, but after some looking around, changed my mind. Lou Persico is probably the only sales representative I’ve ever dealt with that seemed to truly care about more than just making a sale. More
Thanks, Erin...you were very professional and made the transition to my new Honda Civic very painless. I appreciated your working with the leasing office to get the best monthly lease price possible. I'll transition to my new Honda Civic very painless. I appreciated your working with the leasing office to get the best monthly lease price possible. I'll be back! More