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Heritage Honda Parkville

Baltimore, MD

4.9
3,139 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,139 reviews

October 20, 2020

Was given prompt courteous service. Associate was friendly and very knowledgeable . The explanation of work performed and what needs to be done was easy to understand . Made you feel like they cared More

by l_kking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski, Robert Wiggington
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2020

Took my vehicle in for service because my heater wasn’t working. Mr. Bill Maurath was the service advisor that assisted me. I couldn’t have been more pleased with the service I received from him. He was v More

by Scaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

October 17, 2020

What can I say about Gary Burlage that hasn’t already been said. He is nice/polite/patient informative and a pleasure to work with. I will most certainly recommend him to all my family and friends. More

by lvitilio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, James Lowry
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi! We're so happy we were able to help you out! We hope to see you soon!

October 17, 2020

Came to parkville honda to visit my salesman who charged me $500.00 more Then you competion... but it was well Worth it...for my overall experience had been Great More

by rdw1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Heritage Honda Parkville responded

Hello! Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

October 16, 2020

Erin, thank you for making my 2 day vehicle transaction a pleasant one. On the 1st day I visited.. Tuesday 10/13 You went above and beyond to get me the best price for the vehicle I wanted. At the end of More

by tareward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lowry
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! Thank you for your feedback. We're thrilled you found Erin, Jimmy and our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

October 16, 2020

So far, so good .. thanks to Steven Berman for taking care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing More

by Bob.loewe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Parks
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2020

Am very satisfied with my first interaction with Ed Jones as my Advisor. He was very knowledgeable, compassionate & understanding of my needs. He is an asset to Honda and thank you for the stellar service. More

by ching.olazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! Thank you for your kind review; we are happy to pass along your comments to Ed and the team here at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2020

I am pleased with the services I receive from from Heritage Honda located in Parkville, Maryland. My relationship with ghd dealership began over four years ago when I wanted to purchase a vehicle. I More

by Nbiemka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 16, 2020

I was greeted by Rob Koski.He was very friendly,exceptionally knowledgeable,and reassuring about the work I needed.Rod is a definite asset to Heritage. More

by bsmith52947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! Thank you so much for your feedback! Rob and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 15, 2020

The service center has always been awesome. My service guy was really nice, helpful and personable! He was knowledgeable and helpful and I would like to have him help me again! More

by VALRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! We're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We look forward to your next visit! Take care!

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