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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

November 17, 2020

Dealership was fine. Service was fine. However, I have neither the time nor the inclination to write reviews. This is a totally unnecessary imposition. And requiring a word count??? Please ... More

by Skipnoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 19, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2020

I am very happy with the purchase. The staff are polite and professional. They give me a very good deal. Highly recommended for your next Honda. More

by franky_chen2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Horton, Oz Khan
Nov 17, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Take care!

November 15, 2020

I took my CRV in for it's first service. I was greeted immediately upon entering the service bay. It took a little over an hour to complete th3 service. Waiting room was neat and clean. More

by Dcurbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 17, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 14, 2020

I purchased a brand new 2021 passport from Erin. She is very out going for her customers and worked very hard to make sure everything went great. i would highly recommend work with her for all your future More

by Dmelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Heritage Honda Parkville responded

Dmelvin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2020

Erin helped me buy my first car! She was highly knowledgeable, friendly and detailed oriented. I would highly recommend working with her in the future. More

by Olufemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Heritage Honda Parkville responded

Congratulations on your new vehicle, Olufemi! We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2020

I purchased a Honda Fit on 11/ 11/ 20 and i can't be more pleased. Everyone's courtesy was over the top, friendly but professional . My salesman was highly informative to my concern questions, Patience co More

by elizab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Mike in finance, Lou Persico, Terri Thompson
Nov 15, 2020 -

Heritage Honda Parkville responded

Eliza, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2020

My customer service rep went above and beyond to help me to make an affordable option for me. I will definitely go back to him for future assistance. More

by Lmoore1221
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is available should you require any extra help.

November 12, 2020

Very good experience with the service department. Rep had good communication and my car was completed in the time they quoted. Will definitely use them again. More

by Thetarrants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 12, 2020

Took my 2015 Accord Hybrid in for a charging issue that my neighborhood mechanic could not diagnose. Honda service was able to locate the problem, and my car was repaired quickly and at a reasonable price More

by jbr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2020

Great job understanding knew the customer need and quick services and reasonable price and find out your problem make sure it need to be fixed before there really charge you . More

by yookchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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