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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

November 24, 2020

Robert Wiggington was very friendly, professional and helpful. He was a pleasure to work with. I’m going to ask for him the next Time I have to have my car serviced. He was awesome! More

by leckenrode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 25, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville.

Nov 25, 2020 -

leckenrode responded

Happy Thanksgiving!

November 24, 2020

Great experience with erin, we talked over the phone got numbers and came in, heritage was the most aggressive in the dc metro area. Once arriving Erin was great, she walked us through the cars features, More

by Makaveli007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Davis
Nov 25, 2020 -

Heritage Honda Parkville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 24, 2020

“She was attentive and efficient from the moment I walked in the door. Had a great first car buying experience!...Thank you for everything again!” More

by Mwangi2211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2020

Robert and the crew did a great job! They worked on replacing my brakes and rotors. Thanks to all of you at Heritage! Happy Holidays! More

by Jghgfghfd
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 24, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2020

I worked with Osman and Charlotte. I never visited the dealership- everything was done by phone. After searching for 1.5 months, they gave me the best deal within a 2 hr drive from me. They made the whole More

by NewHondaOwner
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Marsheck, Oz Khan
Nov 22, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

November 21, 2020

Erin and Oz did awesome during my visit at the Honda Dealership, The way they treated and talked to me since I arrived was wonderful. More

by peter.uwakwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
Nov 22, 2020 -

Heritage Honda Parkville responded

Peter, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership!

November 20, 2020

Worked with Gary Bulaga. He treated me very well. I bought a Ridgeline. Price was very competitive. I came from Pa. He had the color and model I wanted. If you are looking for a Honda contact Gary. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Heritage Honda Parkville responded

Steve, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2020

The staff was very helpful, friendly and understanding. good COVID percussions. I’m so happy with my purchase!! Thanks Don for your excellent customer service! More

by Tru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nixdorff
Nov 19, 2020 -

Heritage Honda Parkville responded

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2020

What a stress-free experience! Troy went above and beyond. His patience, positive energy, knowledge and friendliness are so appreciated! Previous experiences with sales-personnel (at other dealership More

by Happy Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Jason Davis, Troy Smith
Nov 19, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 17, 2020

The dealership was amazing! Gary’s customer service was super impressive. He made my first time buyer experience so great. He was extremely helpful and professional! Everything went quickly and smooth! More

by Destiny Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Heritage Honda Parkville responded

Destiny, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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