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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

November 29, 2020

I made an appointment on line and the service dept had my car all day w/o perform any work and they did not address my concerns about my front struts, or my subframe and how my rear toe is not anywhere close More

by PerkyMama
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Koski
Dec 04, 2020 -

Heritage Honda Parkville responded

At Heritage Honda Parkville, we work hard to provide to meet and exceed your expectations, and we are disappointed to hear that this did not occur during your visit to our Service Department. Our Service Director, Steve Berman, would like to address your concerns as quickly as possible, but has been unsuccessful in connecting with you. At your earliest convenience, please contact Steve directly at 410.663.7155 or sberman@mileone.com. We look forward to speaking with you soon.

November 28, 2020

Erin has been wonderful. Went over all features,has been pleasant to speak with and has gone above and beyond to insure we select the right car. Convenient location and quick follow up. More

by alwaysblessed07
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 28, 2020

Very satisfied customer. Heritage Honda always treats me right. This is the fourth car I bought from them. My salesman, Rob Jacobson was great to work with. More

by lismar013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jacobson
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 28, 2020

I worked with Dallas after my initial experience with another rep was not good. Dallas’s customer service and friendless was beyond amazing. He helped me in every way abs was their long after the purchas More

by Jessepaine149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Heritage Honda Parkville responded

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2020

I was very happy with my salesman, Dallas Ware. He was polite and courteous. He went above and beyond to make sure I got exactly what I wanted and to explain everything to me (he was very patient!) I am More

by vickilombardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Heritage Honda Parkville responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2020

Honda Heritage is one of the best places I’ve done business with. This is my second car from there and I’m in love with it. Dallas was very caring and helpful. I really thank him for his patience thro More

by tycshardiaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2020

Thank you to Larry Horton for getting us just what we wanted! We walked in skeptical and left with not just one...... but two great deals on Honda’s. Thanks for your patience and help! Go see Larry! More

by Tat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Horton
Nov 29, 2020 -

Heritage Honda Parkville responded

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2020

Our sales person Dallas ware was excellent, he didn’t pressure us and showed us every option before finding the right vehicle for us. great knowledgeable salesman More

by Rjr2117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 28, 2020

Everyone at this dealership were extremely helpful and nice! Helped me get the right car and right price. Would come back here again for another purchase! More

by mckensiecope1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Jason Davis, Oz Khan
Nov 30, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 27, 2020

I recently purchased a 2021 Passport. My sales person, Lou Persico was fantastic! He was very knowledgable about the Passport and was very helpful regarding all my questions. He worked with me fairly on t More

by buffett2510
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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