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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

December 18, 2020

Good attention, and Charlotte makes everything possible to close this deal. I'm very happy with her performance and very happy with my new car. More

by Roberto Boscan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Marsheck
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello Roberto, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 18, 2020

Mark was awesome, ran me through everything that was going to happen with my oil change, how long it would be, and once it was finished walked me out. Was king and courteous the entire way through! More

by ariusio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2020

Been going to Alan Watts for the past 8 years. Always excellent service and gets my car done in no time. Highly recommend seeing Alan. More

by tanja1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Watts
December 13, 2020

Erin was very nice and helpful. She allowed me test drive multiple vehicles and made sure I was comfortable with the one I wanted. I would recommend her to anyone that wants to shop at Heritage Honda. I woul More

by lemonsjulian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2020

I’ve been to a dealership where I had to wait for hours without getting any service. Here at Heritage Honda, one experiences excellent customer care, prompt service and I honestly would buy all my vehicles More

by Castell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello Castell, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

December 12, 2020

Mr. Dallas Ware/Sales Consultant was very attentive to my needs. He is a "good listener" which is MOST IMPORTANT in a Sales situation. He works with his prospect and is very straight forward, honest with his More

by tphillips120w23phn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2020

Within two days I have all my accessories I installed and I’ve never been given such quick, safe service-met all my expectations and more! More

by Jennifer P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi Jennifer, thank you for taking the time to leave a review for us at Heritage Honda Parkville. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2020

I was very hesitant at first buying a new car but Mrs. Charlotte took very good care of me . Awesome customer service and very friendly. More

by candrajackson02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Marsheck, Andrew Miller
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 10, 2020

I’ve just bought my second Honda from Heritage Honda Parkville! Every single team member made my this one of the best car buying experiences I’ve had. Honest, caring, Safe and a fair dealership to deal More

by Jennifer P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, Finance Manager
Dec 13, 2020 -

Heritage Honda Parkville responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 10, 2020

Noticed a problem with the oil level at 3,646 into my oil change from 7/3. The dip stick showed about an 1 1/4 inches above the max fill line and the oil on the dip stick was black with a strong gas smell wh More

by briandrumz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Dec 22, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

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