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Heritage Honda Parkville

Baltimore, MD

4.9
3,140 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,140 reviews

December 22, 2020

In recent years I’ve purchased 3 vehicles from Heritage and am always pleased with the helpful and accommodating staff of sales and service associates. They never fail to make the difficult process of find More

by 7thsonof15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Heritage Honda Parkville responded

we are so happy to read such a great review about Heritage Honda Parkville! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2020

Erin was very helpful and knowledgeable throughout the whole process. She was very easy to work with and helped me through the process of purchasing my new Civic. More

by mbhersman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 21, 2020

Guillaume was truly amazing. I walked in at 5pm and finished at 10pm even though it closes at 6pm. He is so down to earth and patient. He tried his absolute best to get me down to the price i wanted an More

by abigailmesfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 21, 2020

Erin did a wonderful job at getting my recall addressed and had it done before the time that she quoted me. A+ service all the way around More

by Cortese21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Dec 23, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2020

Communication was good Very understanding dealing Communication was good Very understanding dealing with price Will call him on my service for now on. Nothing else to say but thank you. Hon More

by Jeremaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

December 21, 2020

Rob was very courteous over the phone and in person. He explained what service was needed at the time and what wasn't needed for my 2016 CRV More

by sznnjms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2020

Guillaume was a great help as I searched for the Honda that was right for me. He was patient as I thought through various options, and was a really nice person to work with. More

by abymilner
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Dec 22, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

December 20, 2020

I had a lovely experience when purchasing my Honda Fit. My old car had suddenly died and i was extremely stressed. Lou Persico really eased my stress and made the whole process a very wonderful and stress More

by north_brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 20, 2020

My girlfriend recently bought a Honda Fit from Lou Persico at Heritage Honda Parkville and we couldn’t be happier! She was very stressed out when she found out she needed a new car and didn’t know whe More

by tophermacg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 19, 2020

I was able to get an appointment the day I called. Gary Burlage was prepared when i arrived with vehicles for me to test drive. More

by Laceys24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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