Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Robert was courteous and he took time to explain everything to me. He was able to answer all my questions promptly. I will request him next time I come for service. Thank you very much! everything to me. He was able to answer all my questions promptly. I will request him next time I come for service. Thank you very much! More
I worked with Robert Wiggington who was most helpful. He answered all my questions, was prompt and courteous. Will ask for him for future appointments! 5 stars! answered all my questions, was prompt and courteous. Will ask for him for future appointments! 5 stars! More
Overall fast and efficient, also had me and out of the service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 More
Awesome Awesome Awesome Customer Service !!! He has assisted me several times with my car. Always has a Friendly attitude and explain in detailed. Brought my car their and always have it service their assisted me several times with my car. Always has a Friendly attitude and explain in detailed. Brought my car their and always have it service their. AWESOME More
Guillaume was a fantastic sales rep. He was respectful and understanding of the anxiety that buying a car has. I think for most consumers, we don't purchase a car often. This lack of experience places u and understanding of the anxiety that buying a car has. I think for most consumers, we don't purchase a car often. This lack of experience places us in a vulnerable position in which we don't know whether we are making the right decision or not. This is where a sales rep comes in and after visiting a bunch of dealers, Guillaume was the best out of all the reps. I did have a bad experience during my first visit with a sales manager (Justin) while haggling for the price. But Guillaume quickly called me back to apologize and I was assigned another manager. The financing was straightforward and no additional fees or accessories that were unnecessary were offered or added. If you are looking for an honest dealership I would highly recommend you start at Heritage Honda in Parkville and ask for Guillaume!!!!! More
I had a pleasurable experience purchasing my vehicle. Rob Jacobson and his team customer service exceeded my expectations for a dealership. I definitely recommend them. Jacobson and his team customer service exceeded my expectations for a dealership. I definitely recommend them. More
Great Service. Gillermo was a really helpful guy, I did get a Honda Accord and He help me a lot with my decision,and explained me everything about what I was confused, He was Friendly, Respectful and Hones get a Honda Accord and He help me a lot with my decision,and explained me everything about what I was confused, He was Friendly, Respectful and Honest. If one day I return, I hope to find Gillermo again.. More
I purchased a car on Jan 16, 2021 and had the pleasure of being assisted by Lou Persico at Heritage Honda in Parkville. This was the absolute best car buying experience I’ve ever had. He was patient, kind an being assisted by Lou Persico at Heritage Honda in Parkville. This was the absolute best car buying experience I’ve ever had. He was patient, kind and very thorough. He made sure I understood the process and went over everything with me! Lou was also knowledgeable, informative and accommodating. I would definitely recommend Lou and Heritage Honda in Parkville to my friends and family here on out! More