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Heritage Honda Parkville

Baltimore, MD

4.9
3,138 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,138 reviews

January 20, 2021

Robert was courteous and he took time to explain everything to me. He was able to answer all my questions promptly. I will request him next time I come for service. Thank you very much! More

by petrone555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 21, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! We want all our customers to feel this way when leaving our dealership!

January 20, 2021

I worked with Robert Wiggington who was most helpful. He answered all my questions, was prompt and courteous. Will ask for him for future appointments! 5 stars! More

by Marneybrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Overall fast and efficient, also had me and out of the service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 More

by L.weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Lober, Al Watts, Diane Maloney, Kimberly Brown, Bill Maurath, Mark Sowder, Edward Jones, Rob Koski, Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Awesome Awesome Awesome Customer Service !!! He has assisted me several times with my car. Always has a Friendly attitude and explain in detailed. Brought my car their and always have it service their More

by Msassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 22, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Guillaume was a fantastic sales rep. He was respectful and understanding of the anxiety that buying a car has. I think for most consumers, we don't purchase a car often. This lack of experience places u More

by nacho4511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillaume Mimoun
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 20, 2021

I had a pleasurable experience purchasing my vehicle. Rob Jacobson and his team customer service exceeded my expectations for a dealership. I definitely recommend them. More

by Rvreach1teach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2021

Great Service. Gillermo was a really helpful guy, I did get a Honda Accord and He help me a lot with my decision,and explained me everything about what I was confused, He was Friendly, Respectful and Hones More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Guillaume Mimoun
Jan 21, 2021 -

Heritage Honda Parkville responded

Hi Kevin, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

January 18, 2021

I purchased a car on Jan 16, 2021 and had the pleasure of being assisted by Lou Persico at Heritage Honda in Parkville. This was the absolute best car buying experience I’ve ever had. He was patient, kind an More

by shawntaysmith32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
Jan 19, 2021 -

Heritage Honda Parkville responded

Hi, congratulations on your new vehicle! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

January 18, 2021

They were fast and not as expensive as I thought they would be. No upsales from at least the service department. I’d use them again. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 20, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 18, 2021

They are great, very nice and friendly the work was done fast and right , I got the car back in a timely manner,very satisfied with my experience More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob koski
Jan 20, 2021 -

Heritage Honda Parkville responded

Hi Anthony, thank you for taking the time to leave a review for us at Heritage Honda Parkville. We're happy we could meet your expectations! We hope you continue to choose us for all your automotive needs! Take care!

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