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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

February 05, 2021

First visit to service dept. Robert was a pleasure to work with. He is knowledgeable, efficient, and very customer oriented. He will make you a satisfied customer. No doubt. More

by Mtgregorek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington, Christopher Brown
Feb 08, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2021

The sales team worked with my needs as far as wanting a new car. I was worried about my payments but they ended up working it out so it was in my budget. More

by bhuddler1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis
Feb 08, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2021

Honda Heritage cares about their CUSTOMERS. Satisfaction on all the work performed on my vehicle. It’s always a pleasure to have my vehicle serviced here at the Parkville location.! More

by Rudmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 01, 2021 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2021

Service was very timely. I was treated very well and all Service was very timely. I was treated very well and all of my questions was answered. Everything was clean and neat and everyone was following the More

by Tyromef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
January 28, 2021

Outstanding service once again! We have been going to Heritage Honda since 2001 and have never been disappointed or had an issue that was not quickly resolved. More

by JAL Navy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Feb 01, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We can't wait to see you again, have a great day.

January 23, 2021

They give an honest condition of your car and what the problem is. They give you options on how to resolve it either In their shop or any of your choice. More

by zendiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Bill Maurath
Jan 25, 2021 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 23, 2021

our initial visit started out as a bad experience but after having worked with Mr,. OZ. He was able to resolve all of my issues, I really appreciated his assistance,. Thanjk you. Great Customer service f More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis, Oz Khan, Guillaume Mimoun
Jan 25, 2021 -

Heritage Honda Parkville responded

Jerome, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2021

Rob provided excellent customer service and kept me informed with everything that was being done to my car. I will be keeping Rob as my Service Advisor More

by TX2CATERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 25, 2021 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2021

My overall experience was excellent...my service advisor was very courteous and knowledgable. The wait time wasn't long at all. I would definitely return for future service work to be done. More

by bevasauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 25, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

January 21, 2021

The customer service department was very friendly. My sales representative was thorough with explaining what the cost was for. And what all the work that was being done was for. He told me other things I More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi Rick, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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