Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Parkville
Baltimore, MD
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,118 reviews
February 13, 2021
Clean and friendly. The service team was welcoming and helpful. The estimator staff finished their job just as my recall inspection ended. I was in and out very quickly and with requested info and air fil helpful. The estimator staff finished their job just as my recall inspection ended. I was in and out very quickly and with requested info and air filled tires. Good experience. More
by grgrose
Employees Worked With
February 13, 2021
Excellent dealership. Excellent service. Excellent financing staff. Excellent all around and I can't recommend them highly enough. Gary went out of his way to get me a fair value on my trade in and a financing staff. Excellent all around and I can't recommend them highly enough. Gary went out of his way to get me a fair value on my trade in and a great deal on the truck I wanted. More
by Jim G.
February 13, 2021
The saleswoman Erin was very patient through my indecisiveness and the managers were courteous during the closing process. I may return again in the future. indecisiveness and the managers were courteous during the closing process. I may return again in the future. More
by yogeechi
February 13, 2021
Friendly staff. Got a decent trade in value and awesome deal on a 2021 Accord EX-L. I have purchased several brand new vehicles over the years and Cesar has been by far the best salesman I’ve experienced. deal on a 2021 Accord EX-L. I have purchased several brand new vehicles over the years and Cesar has been by far the best salesman I’ve experienced. More
by SPENCE
February 11, 2021
Erin was my customer service rep.. she was so friendly and efficient. I have been there twice now and it was not a long wait at all. Love doing business with them. and efficient. I have been there twice now and it was not a long wait at all. Love doing business with them. More
by Maryjosimmons
Employees Worked With
February 11, 2021
The Honda Team from the sakes to the service department, Always takes great care of their customers and their vehicles. I feel comfortable and valued when I come to Heritage Honda. Always takes great care of their customers and their vehicles. I feel comfortable and valued when I come to Heritage Honda. More
by Stillarose08
Employees Worked With
Todd Pegler, Rob Jacobson, Bill Maurath
February 10, 2021
Bill gave excellent service. He was pleasant, courteous and extremely helpful. All the staff I encountered were helpful. The car was ready on time and is going very well. and extremely helpful. All the staff I encountered were helpful. The car was ready on time and is going very well. More
by Deirdre
Employees Worked With
Bill Maurath
February 10, 2021
As a first time Honda owner, I had a very pleasant experience with the dealership. Working with our salesperson Lou Persico and finance manager was a breeze. I highly recommend to anyone in the mark experience with the dealership. Working with our salesperson Lou Persico and finance manager was a breeze. I highly recommend to anyone in the market for a Honda. Lou was patient and upfront explaining everything along the way. Lou went through the new technology in the car with me and then when I went to pick up my tags answered additional questions I had. So far, I'm loving my car and the experience of the dealership! I will recommend to anyone wanting a Honda! More
by missvictoria121
Employees Worked With
Lou Persico
February 09, 2021
Satisfied customer. Was given an appointment right away. Problem was explained well. Service person didn't recommend unnecessary repairs. I don't think you should require a 25 word minimum to do this surve Problem was explained well. Service person didn't recommend unnecessary repairs. I don't think you should require a 25 word minimum to do this survey. This took more than a minute to do. More
by rmedina1304
Employees Worked With
Edward Jones
February 07, 2021
I would like to say thank you to Steven and Bill for there excellent service!!! As long I been coming there Steven has been a great and wonderful supervisor. Thank you guys so much keep Up the good wor there excellent service!!! As long I been coming there Steven has been a great and wonderful supervisor. Thank you guys so much keep Up the good work continue to make Your More
by mrsmcfadden1022
