Heritage Honda Parkville

Erin Natzke this one is a five-star generalHands down Erin Natzke this one is a five-star general Hands down you will not find a better sales rep best in the business A+ heritage Erin Natzke this one is a five-star general Hands down you will not find a better sales rep best in the business A+ heritage More

Very friendly and helpful. They were very accommodating when first entering the dealership. We were greeted by three different people and offered beverages. Would highly recommend! when first entering the dealership. We were greeted by three different people and offered beverages. Would highly recommend! More

My advisor, Erin, was wonderful. I could hear the smile on her face in our phone calls. She took great care me. Even took the time to help me setup my Bluetooth. I will be requesting her for future service on her face in our phone calls. She took great care me. Even took the time to help me setup my Bluetooth. I will be requesting her for future services. You rock Erin. More

Robert Wiggington is a great customer service advisor. His genuineness to give the best customer service shows each time I visit the service center. Thank you Robert for all that you do. His genuineness to give the best customer service shows each time I visit the service center. Thank you Robert for all that you do. More

Erin was the best car sales person I ever have worked with, and I bought my first car in 1971. From the moment she greeted us when we walked in on a busy Friday night, until the time I drove away in a n with, and I bought my first car in 1971. From the moment she greeted us when we walked in on a busy Friday night, until the time I drove away in a new car Monday evening, it went very smoothly. She understood my indecision between "previously owned" and brand new. On Saturday, I had emailed her my "wish list". Dealers a crazy busy on Saturday, so I'm not going to try to get time when I don't know what I want. So we set an appt for Monday morning at 9 AM. She was kind enough to not be annoyed when I took four hours to pick one out. During a test drive, she explained most of the features, especially new things that I was not familiar with. Then she guided me through warranty options. Then it was off to the closer. We then took a break so I could go tend to other things, and she got the car in to be prepared. I got back at 8 PM. She put the tag on and made sure I was oriented to the primary functions and safety features. It will take me a while to get through the book so I really know what I am doing! Mitch Giller and Sam Sarris also provided wonder understanding and support in the pricing and closing process. I have bought a lot of cars at this dealer, and I will get my next one here too! More

Lou helped me purchase my 2021 Honda HRV, I’ve had it for a full day now and so far couldn’t be happier. He was very helpful without being pushy and made sure I got the car and color that I wanted. I would d a full day now and so far couldn’t be happier. He was very helpful without being pushy and made sure I got the car and color that I wanted. I would definitely buy my next car from them and I would recommend my friends to Lou as well! More

It was easy to schedule an appointment that fit my needs. The service rep was great to work with and kept me advised of findings as the car was inspected. The service rep was great to work with and kept me advised of findings as the car was inspected. More

From my first meeting with Lou Persico to the day I picked up my new car Lou was nothing but professional. He was very patient with me and gave me all the information I needed to make an informed deci picked up my new car Lou was nothing but professional. He was very patient with me and gave me all the information I needed to make an informed decision. I had a great comfort level with the entire team at Honda. Hats off to Oz and Jason also for making me feel that I made the best decision to buy at Parkville Honda. More

Service technician was extremely friendly, polite, and helpful. I was kept informed by receiving update phone calls in a timely manner. Upon pickup, I was helped quickly. Cost was extremely reasonable. helpful. I was kept informed by receiving update phone calls in a timely manner. Upon pickup, I was helped quickly. Cost was extremely reasonable. More

Heritage Honda is an excellent dealership. We have bought several cars over many years. Sales representative were all very polite and answered any questions we had. several cars over many years. Sales representative were all very polite and answered any questions we had. More