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Heritage Honda Parkville

Baltimore, MD

4.9
3,118 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,118 reviews

March 19, 2021

Service was excellent, great, honest and knowledgeable Service Advisor Mark Sowder. He is knowledgeable in the vehicles that he services, Mark works well with customers and employees. Mark gives 100 %. More

by Freda236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 20, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 19, 2021

the sales person Erin Natzke did a great job; the finance guy did a great job; the dealership coffee was great ! the sales manager did a great job ! More

by pzahirsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2021

Ed was helpful and very nice guy who took the time to explain to me how the parts work that he replaced in my car. This dealership really backs their cars and I'm thankful I made my purchase here. Bringi More

by Steph1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 19, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your review! We're happy Ed could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2021

The service department has excellent customer service. I also saved money on my oil change. Everyone else prices were overpriced. Thank you Heritage Honda for your service. More

by Tru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Mar 19, 2021 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2021

Robert Wiggington was the advisor I worked with when my Robert Wiggington was the advisor I worked with when my car was being serviced. He was very professional and friendly. He kept me updated on everyth More

by Keyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 19, 2021 -

Heritage Honda Parkville responded

Keyana, we are very happy Robert could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2021

Friendly and reliable personnel! Always ready to help!clean and they follow Covid-19 precautions and it made me feel safe whenever I come in More

by tcvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas ware, Terri Thompson, Rob Koski
Mar 19, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 17, 2021

Did not trust my battery was given the test it needed, tested at two places, it was deemed good at dealer it was bad just after a year of replacement. More

by Joowiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy IIko, Rob Koski
Mar 17, 2021 -

Heritage Honda Parkville responded

Hi Joowiti, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2021

Very nice and professional. He explained every thing that needed to be done. My car was done in timely manner as it was promised. Highly recommend. More

by Qamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Mar 19, 2021 -

Heritage Honda Parkville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2021

Gary was very helpful and not pushy when we bought our new CRV. He made the process easy and let us take our time deciding. Love my new car! More

by rl2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 15, 2021

Bought my new Honda from Heritage Parkville this past weekend and could not have been more pleased with the service. I made a 1P appointment; service was on point from the moment I arrived. Lou Persico w More

by tjone180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Jason Davis, Oz Khan
Mar 16, 2021 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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