Heritage Honda Parkville

Great experience overall. Rob was great.I do not like Great experience overall. Rob was great. I do not like that employees are asked to tell the customer to provide all 5s at the end of the visit and Great experience overall. Rob was great. I do not like that employees are asked to tell the customer to provide all 5s at the end of the visit and write these instructions on their receipt. In general, I am less likely to complete a survey and think positively of an interaction if I feel it is being pushed. Requesting that a customer complete the survey and state "I hope you will provide a favorable review" or something similar is fine but the current approach feels very forced and uncomfortable. My statement is a general one and not specific to my interaction with my service provider, who was great - this appears to be a company or dealership approach overall. More

Been going to Heritage for years. Gary Burlage is an awesome representative. The whole team was great. Excellent experience. This is my third purchase from Heritage. awesome representative. The whole team was great. Excellent experience. This is my third purchase from Heritage. More

Heritage Honda Parkville hands down has the best service department in this region. Mark Sowder has been taking care of me and my vehicles for many years. I can count on Mark to resolve any problems as well department in this region. Mark Sowder has been taking care of me and my vehicles for many years. I can count on Mark to resolve any problems as well as care for my routine maintenance needs on both of my families Honda vehicles. There is no other Honda dealer or service shop I would even dream of touching our Honda's besides Heritage Parkville! More

I had the best buying experience with Erin. Professional, knowledgeable, and very easy to work with. Would recommend without reservation to any one I know. knowledgeable, and very easy to work with. Would recommend without reservation to any one I know. More

The service was horrible! After they did the service on my car I came out and it didn’t start! Of course it wasn’t their fault, but after looking over the problem it was their fault! Steve Berman is very r my car I came out and it didn’t start! Of course it wasn’t their fault, but after looking over the problem it was their fault! Steve Berman is very rude and does not display good customer service. Mr.Mitchell was very apologetic, and Robert the service advisor was helpful. After fixing the problem the shop foreman Rick came out and spoke with me and was very apologetic and let me know if there is anything else I may need please don’t hesitate to call. But overall a bad experience with Honda heritage Parkville More

Purchased my 2016 Honda Civic from Heritage Honda Parkville. Very pleased with my purchase. If services are required the service department is timey and efficient. My service advisor Robert Wiggint Parkville. Very pleased with my purchase. If services are required the service department is timey and efficient. My service advisor Robert Wigginton is very knowledgeable and an excellent Service. More

Heritage Honda Dealership was very professional, friendly, and courteous! I was just as welcome as I was 10 years ago when I purchased my first Honda Civic! Mr Gary Burlage is such a blessing to t friendly, and courteous! I was just as welcome as I was 10 years ago when I purchased my first Honda Civic! Mr Gary Burlage is such a blessing to the dealership. Thanks guys, God bless 🙏 More

My service advisor was great. This is the send time I took my car for service and my rims are scratched up. Also I had after market valve stem caps. The removed the and put in other ones. When I asked fo took my car for service and my rims are scratched up. Also I had after market valve stem caps. The removed the and put in other ones. When I asked for mine back they said they threw it away. Also grease was all over in my car. More

Love the service I get at this service center. All the workers are excellent. I've been coming here for years since I bought my Honda 2007 in 2006! workers are excellent. I've been coming here for years since I bought my Honda 2007 in 2006! More

Great Service!! Very happy with the price of an oil change and a tire rotation. Rob did an excellent job taking care of me. Had to wait like 15 minutes when i arrived but that's not a big deal, they we change and a tire rotation. Rob did an excellent job taking care of me. Had to wait like 15 minutes when i arrived but that's not a big deal, they were kind of busy. Great job to the mechanics and the service advisor at Heritage Honda. More